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- Tasks: Support office operations and manage communications with customers and stakeholders.
- Company: Forward-thinking organisation in the energy efficiency and home improvement sector.
- Benefits: Competitive salary, supportive team culture, and opportunities for personal growth.
- Other info: Fast-paced environment with opportunities to improve processes and systems.
- Why this job: Join a dynamic team making a real difference in sustainable solutions.
- Qualifications: Strong admin skills, MS Office proficiency, and excellent communication abilities.
The predicted salary is between 25000 - 28000 £ per year.
Ashton Recruitment require an Operations Administrator for our client based in Belfast.
Location: Belfast
Duration: Permanent
Pay Rate: £25000 - £28000
Hours of work: Monday - Friday
Our client is a well-established, forward-thinking organisation operating within the energy efficiency and home improvement sector. With a strong reputation for quality, innovation and customer care, they work in partnership with homeowners, contractors and key stakeholders to deliver sustainable solutions that make a real difference. Their team culture is supportive, collaborative and growth oriented. They value people who take pride in their work, bring fresh ideas to the table, and are committed to excellence in everything they do.
Duties will include:
- Undertake a range of administrative tasks to support the smooth running of the office and wider business operations.
- Act as a first point of contact for telephone and email enquiries, providing professional and timely support to customers, contractors, and internal teams.
- Maintain and update spreadsheets, trackers, and internal systems to monitor progress across projects and operational activities.
- Prepare reports, summaries, and documentation as required for management, audits, or compliance purposes.
- Support the delivery and coordination of ongoing projects by liaising with stakeholders, scheduling appointments, and ensuring documentation is accurate and complete.
- Provide day-to-day administrative support to the Operations Team and Office Manager, assisting with scheduling, record keeping, and general office management duties.
- Contribute to the improvement of administrative processes and systems, promoting efficiency and a high standard of service throughout the business.
This is not intended to be an exclusive or exhaustive list of duties, but a summary of the key tasks required for effective job performance. Job descriptions will be regularly reviewed to ensure they accurately reflect key features of the role.
Essential Criteria:
- Excellent general administration skills
- Thorough knowledge of MS Office to include Excel, Word and Outlook, good understanding of SharePoint, experience of using bespoke databases
- Good communication skills when dealing with customers
- You will have contact with various stakeholders, from customers, installers, colleagues from other departments and you will be the key point of contact for all
- Due to the nature of the business, there will be conflicting priorities and the ability to organise will be key to this role
Skills:
- Administration
- Time management
- MS Office
- Customer service
Operations Administrator in Lisburn employer: Ashton Recruitment
Contact Detail:
Ashton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in Lisburn
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your skills can contribute to their mission. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your communication skills! Since you'll be the first point of contact for customers and stakeholders, being clear and confident in your responses is key. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Operations Administrator in Lisburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Administrator role. Highlight your admin skills, MS Office proficiency, and any relevant customer service experience to catch our eye!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and the company. Mention how you can contribute to our supportive and collaborative team culture.
Be Clear and Concise: When filling out your application, keep it straightforward. We love clarity! Make sure your points are easy to read and directly related to the job description. This helps us see how you fit in.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Ashton Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of MS Office, especially Excel and Word. Familiarise yourself with the specific administrative tasks mentioned in the job description, as well as the company's focus on energy efficiency and home improvement.
✨Showcase Your Communication Skills
Since you'll be the first point of contact for customers and stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially when dealing with conflicting priorities.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and deadlines. Think of specific instances where your organisational skills made a difference in your work, and be prepared to share these during the interview.
✨Bring Fresh Ideas
The company values innovation, so think about ways you can contribute to improving administrative processes. Prepare a couple of ideas or suggestions that could enhance efficiency or service quality, and be ready to present them confidently.