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- Tasks: Support office operations and manage communications with customers and stakeholders.
- Company: Forward-thinking organisation in the energy efficiency and home improvement sector.
- Benefits: Competitive salary, supportive team culture, and opportunities for personal growth.
- Other info: Fast-paced environment with opportunities to improve processes and systems.
- Why this job: Join a dynamic team making a real difference in sustainable solutions.
- Qualifications: Strong admin skills, MS Office proficiency, and excellent communication abilities.
The predicted salary is between 25000 - 28000 £ per year.
Ashton Recruitment require an Operations Administrator for our client based in Belfast.
Location: Eglinton, Derry/Londonderry
Duration: Permanent
Pay Rate: £25000 - £28000
Hours of work: Monday - Friday
Our client is a well-established, forward-thinking organisation operating within the energy efficiency and home improvement sector. With a strong reputation for quality, innovation and customer care, they work in partnership with homeowners, contractors and key stakeholders to deliver sustainable solutions that make a real difference. Their team culture is supportive, collaborative and growth oriented. They value people who take pride in their work, bring fresh ideas to the table, and are committed to excellence in everything they do.
Duties will include:
- Undertake a range of administrative tasks to support the smooth running of the office and wider business operations.
- Act as a first point of contact for telephone and email enquiries, providing professional and timely support to customers, contractors, and internal teams.
- Maintain and update spreadsheets, trackers, and internal systems to monitor progress across projects and operational activities.
- Prepare reports, summaries, and documentation as required for management, audits, or compliance purposes.
- Support the delivery and coordination of ongoing projects by liaising with stakeholders, scheduling appointments, and ensuring documentation is accurate and complete.
- Provide day-to-day administrative support to the Operations Team and Office Manager, assisting with scheduling, record keeping, and general office management duties.
- Contribute to the improvement of administrative processes and systems, promoting efficiency and a high standard of service throughout the business.
This is not intended to be an exclusive or exhaustive list of duties, but a summary of the key tasks required for effective job performance. Job descriptions will be regularly reviewed to ensure they accurately reflect key features of the role.
Essential Criteria:
- Excellent general administration skills
- Thorough knowledge of MS Office to include Excel, Word and Outlook, good understanding of SharePoint, experience of using bespoke databases
- Good communication skills when dealing with customers
- You will have contact with various stakeholders, from customers, installers, colleagues from other departments, and you will be the key point of contact for all
- Due to the nature of the business, there will be conflicting priorities and the ability to organise will be key to this role.
Operations Administrator in Derry employer: Ashton Recruitment
Contact Detail:
Ashton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in Derry
✨Tip Number 1
Network like a pro! Reach out to people in the energy efficiency and home improvement sector. Use LinkedIn or local meetups to connect with industry professionals who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since our client values innovation and customer care, think of examples from your past experiences that showcase how you embody these traits.
✨Tip Number 3
Practice your communication skills! As the first point of contact, you'll need to be clear and professional. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for fresh ideas and committed individuals like you to join our team.
We think you need these skills to ace Operations Administrator in Derry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Administrator role. Highlight your admin skills and experience with MS Office, especially Excel and Word, as these are key for the job. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the energy efficiency sector and how your skills align with our values of quality and innovation. Let us know what makes you tick!
Show Off Your Communication Skills: Since you'll be the first point of contact for customers and stakeholders, it's crucial to demonstrate your communication skills in your application. Use clear and professional language, and don’t shy away from showcasing any relevant experience you have in customer service.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Ashton Recruitment
✨Know Your Stuff
Make sure you understand the role of an Operations Administrator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like handling administrative tasks and supporting project coordination. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Since the role requires excellent administration skills and a good grasp of MS Office, be ready to discuss your experience with these tools. Bring examples of how you've used Excel, Word, or SharePoint in previous roles. If you have any specific achievements, like improving a process or system, make sure to highlight those!
✨Communication is Key
As you'll be the first point of contact for various stakeholders, demonstrate your communication skills during the interview. Practice answering questions clearly and concisely, and think of examples where you've successfully dealt with customers or colleagues. This will show that you can handle the demands of the role effectively.
✨Be Organised and Adaptable
The job involves managing conflicting priorities, so be prepared to discuss how you stay organised. Share strategies you use to manage your time and tasks, and give examples of how you've adapted to changing situations in the past. This will reassure the interviewer that you can thrive in a dynamic environment.