At a Glance
- Tasks: Be the friendly face of a prestigious corporate site, welcoming visitors and managing enquiries.
- Company: Join a leading facilities provider in a modern Belfast office.
- Benefits: Earn £15 per hour with flexible shifts and a supportive work environment.
- Other info: Enjoy long-term career growth in a dynamic corporate environment.
- Why this job: Make a positive impact as the first point of contact in a professional setting.
- Qualifications: Customer service experience and excellent communication skills are essential.
The predicted salary is between 15 - 15 £ per hour.
Location: Belfast City Centre (City Quays Area)
Hours: 30 Hours per Week
Pay Rate: £15 per hour
Shift Pattern: Between 7:00am - 7:00pm, working either 6-hour or 12-hour shifts on a rota basis
Employment Type: Permanent
Our client, a leading facilities and workplace services provider, is seeking two professional Receptionists to join a prestigious corporate site based in Belfast's City Quays area. This role offers the opportunity to work within a modern, professional environment where exceptional customer service, professionalism, and attention to detail are essential. As the first point of contact for visitors, clients, and employees, you will play a key role in creating a positive and welcoming experience.
Key Responsibilities
- Delivering a professional front-of-house and reception service
- Welcoming visitors, guests, and contractors to the site
- Managing visitor registration and access procedures
- Answering, screening, and directing incoming calls
- Handling enquiries efficiently and professionally
- Managing meeting room bookings and supporting meeting room set-up
- Receiving and distributing post, deliveries, and courier packages
- Maintaining reception and communal areas to a high standard
- Supporting general administrative and office coordination duties
- Ensuring compliance with security, health & safety, and site procedures
About You
- Previous experience in a receptionist, front-of-house, customer service, or administration role
- Excellent communication and interpersonal skills
- Professional appearance and manner
- Strong organisational and time management skills
- Ability to remain calm and professional in a busy environment
- Good working knowledge of Microsoft Office applications
- Reliable, proactive, and customer-focused approach
Experience within a corporate, professional services, or high-profile environment would be advantageous.
Security Clearance Requirements
Due to the nature of this role, successful candidates will be required to undergo and successfully complete: Access NI Clearance BPSS (Baseline Personnel Security Standard) Screening. Offers of employment will be subject to satisfactory completion of all required checks.
What's on Offer
- Opportunity to work within a prestigious corporate environment
- Modern offices in a prime Belfast City Centre location
- Structured shift patterns providing flexibility
- Supportive and professional working environment
- Long-term career opportunity with a respected organisation
If you take pride in delivering exceptional customer service and enjoy working in a professional front-of-house environment, we would be delighted to hear from you.
Corporate Receptionist - Immediate (30 Hours) employer: Ashton Recruitment
Ashton Recruitment is an excellent employer, offering a supportive work culture where teamwork and skill development are prioritised. Located in the vibrant city of Belfast, employees benefit from flexible hours and competitive pay, making it an ideal place for those seeking meaningful and rewarding employment in the logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist - Immediate (30 Hours)
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Ashton Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Ashton Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Corporate Receptionist - Immediate (30 Hours)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Ashton Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at Ashton Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Ashton Recruitment!
How to prepare for a job interview at Ashton Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
