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- Tasks: Lead warehouse operations and deliver exceptional customer service at the trade counter.
- Company: Dynamic company in Belfast with a focus on teamwork and customer satisfaction.
- Benefits: £36,000 salary, onsite parking, pension scheme, 28 days holiday, and health scheme.
- Why this job: Make a real impact by leading a team and enhancing customer experiences.
- Qualifications: Experience in trade counter roles and strong leadership skills required.
- Other info: Join a fast-paced environment with opportunities for career development.
The predicted salary is between 36000 - 50400 £ per year.
Are you a motivated warehouse professional who enjoys a fast-paced environment, taking ownership of operations, and interacting with customers? We are looking for a Warehouse Trade Counter Supervisor to join our clients team and play a key role in both warehouse management and trade counter operations. This role isn't just about managing stock - it's about delivering an exceptional customer experience at the trade counter while ensuring the smooth running of warehouse operations.
You’ll be responsible for goods in, dispatch, stock control, and supporting customer-facing operations to drive sales and maintain our reputation for excellent service.
Location: Duncrue, Belfast
Duration: Permanent
Salary: £36,000 per annum
Hours of Work: Monday to Friday 8am to 5:30pm
Company Benefits:
- Onsite car parking
- Pension scheme
- 28 days holiday
- Health scheme
We’re looking for someone who thrives on leading a team, managing multiple priorities, and delivering customer service excellence. Your experience at the trade counter will be vital, helping to guide and support customers, process orders efficiently, and provide knowledgeable advice.
Key Responsibilities:
- Receive, inspect, and manage goods coming into the warehouse, ensuring accuracy and stock integrity
- Accurately pick, pack, and prepare orders for dispatch to customers
- Lead and manage the trade counter, providing a professional, knowledgeable, and customer-focused service
- Assist customers with enquiries, order processing, and product selection at the trade counter
- Support deliveries and collections, ensuring all stock is transported safely and efficiently
- Maintain warehouse organisation, keeping stock accessible and the workspace safe and tidy
- Oversee stock control processes, including recording, tracking, and reconciling inventory
- Complete administrative duties linked to delivery notes, stock procedures, and reporting
- Ensure all Health Safety policies and procedures are adhered to, maintaining a secure and hazard-free workplace
- Train, motivate, and support warehouse and trade counter staff to maintain high standards and efficient operations
- Contribute to continuous improvement initiatives across warehouse and customer service processes
Essential Skills Experience:
- Previous experience in a trade counter or customer-facing role, ideally within a warehouse or distribution environment
- Clean driving licence
- Counterbalance forklift licence
- Proven experience supervising a busy warehouse operation
- Proficiency in MS Office (Word, Excel, Outlook)
- Strong interpersonal skills with the ability to communicate effectively across all levels
- People management experience, including coaching, motivating, and developing team members
If you are ready to step into a role where you can lead a team, make a real impact on customer service, and develop your career, we’d love to hear from you.
Warehouse Supervisor- Trade Counter experience required in Belfast employer: Ashton Recruitment
Contact Detail:
Ashton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Supervisor- Trade Counter experience required in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the warehouse and logistics industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to warehouse management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your trade counter experience during interviews. Share specific examples of how you've improved customer service or streamlined operations in previous roles to make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals like you to join our team.
We think you need these skills to ace Warehouse Supervisor- Trade Counter experience required in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your trade counter experience and any relevant warehouse management skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Warehouse Trade Counter Supervisor position. Share specific examples of how you've delivered excellent customer service and managed teams in the past.
Show Off Your Skills: Don’t forget to mention your proficiency in MS Office and any relevant licences, like your counterbalance forklift licence. We love seeing candidates who are well-rounded and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Ashton Recruitment
✨Know Your Warehouse Operations
Make sure you brush up on your knowledge of warehouse operations and trade counter processes. Be ready to discuss how you've managed stock control, goods in and dispatch in previous roles. This will show that you understand the core responsibilities of the position.
✨Customer Service is Key
Prepare examples of how you've delivered exceptional customer service in a trade counter or similar environment. Think about specific situations where you resolved issues or provided knowledgeable advice to customers. This will demonstrate your ability to enhance the customer experience.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to talk about your experience in managing and motivating staff. Share stories that highlight your coaching abilities and how you've contributed to team success in a busy warehouse setting.
✨Familiarise Yourself with Health and Safety Protocols
Understand the health and safety policies relevant to warehouse operations. Be ready to discuss how you've implemented these in past roles to maintain a safe working environment. This shows that you take workplace safety seriously, which is crucial for this position.
