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- Tasks: Manage pensions and life assurance complaints while ensuring compliance and excellent customer communication.
- Company: Leading recruitment agency with a focus on career development.
- Benefits: Hybrid working model, structured training, and long-term career growth.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Experience in life and pensions administration with strong attention to detail.
- Other info: Permanent, full-time role with opportunities for professional advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading recruitment agency is seeking a Pension Complaints Handler based in Belfast. This permanent, full-time role involves managing pensions and life assurance complaints, ensuring compliance with regulations, and providing excellent customer communication.
Ideal candidates will have experience in life and pensions administration, alongside strong attention to detail. The position offers a hybrid working model after three months, structured training, and long-term career development opportunities.
Pensions Complaints Handler - Hybrid Belfast employer: Ashton Recruitment
Contact Detail:
Ashton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Complaints Handler - Hybrid Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the pensions and life assurance industry on LinkedIn. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for those tricky questions! Brush up on common complaints handling scenarios and think about how you'd tackle them. We want you to shine in the interview, so practice makes perfect!
✨Tip Number 3
Show off your attention to detail! Bring examples of how you've managed complaints or ensured compliance in past roles. We love seeing candidates who can demonstrate their skills with real-life stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in your job search journey.
We think you need these skills to ace Pensions Complaints Handler - Hybrid Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in life and pensions administration. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Pensions Complaints Handler role. We love seeing genuine enthusiasm and a clear understanding of the job.
Showcase Your Communication Skills: Since this role involves excellent customer communication, make sure to demonstrate your ability to communicate clearly and effectively in your application. We’re all about great interactions here at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ashton Recruitment
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of pensions and life assurance. Familiarise yourself with common complaints and the regulatory framework surrounding them. This will not only show your expertise but also your commitment to providing excellent customer service.
✨Showcase Your Attention to Detail
In this role, attention to detail is crucial. Prepare examples from your past experience where your meticulous nature helped resolve a complaint or improved a process. Be ready to discuss how you ensure accuracy in your work.
✨Practice Your Communication Skills
As a Pensions Complaints Handler, you'll need to communicate effectively with customers. Practice articulating complex information clearly and concisely. Consider role-playing with a friend to simulate potential interview questions and responses.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that demonstrate your interest in the role and the company. Inquire about the training structure, career development opportunities, or how the team handles particularly challenging complaints. This shows you're thinking long-term!
