At a Glance
- Tasks: Manage customer accounts and drive growth in the logistics sector.
- Company: Join a well-established and growing organisation in parcel logistics.
- Benefits: Competitive salary, bonus, car allowance, and career development opportunities.
- Other info: Enjoy autonomy in a supportive and collaborative work environment.
- Why this job: Be the key contact for clients and make a real impact on their success.
- Qualifications: Experience in logistics and strong relationship-building skills required.
The predicted salary is between 28000 - 35000 £ per year.
Ashton Recruitment are delighted to be recruiting for an Account Manager on behalf of our client, a well-established and growing organisation operating within the parcel, logistics, and distribution sector.
This is an excellent opportunity for an experienced Account Manager, Business Development Executive, or Customer Relationship professional who has worked within the parcel, courier, freight, or wider logistics industry and understands the fast-paced nature of customer service, operational delivery, and account growth within this sector.
The successful candidate will manage an established portfolio of customers across Northern Ireland, ensuring strong client retention, identifying growth opportunities, and supporting overall commercial performance.
The RoleThe successful candidate will act as the main point of contact for a portfolio of clients, building strong long-term relationships while ensuring customer satisfaction, service delivery, and commercial targets are achieved. You will work closely with internal operational teams and customers to identify improvements, resolve issues, support account development, and maximise opportunities for growth across the business.
Duties Will Include (but not limited to):- Managing and developing an assigned portfolio of customer accounts
- Building strong working relationships with key customer contacts
- Identifying opportunities to increase revenue and grow existing accounts
- Working closely with internal operational teams to ensure service delivery standards are met
- Conducting regular customer meetings, reviews, and performance discussions
- Supporting contract renewals and pricing reviews
- Monitoring customer performance, trends, and commercial activity
- Providing accurate forecasts and account updates to management
- Handling customer queries and resolving issues in a professional and timely manner
- Supporting wider business growth through cross-selling additional services
- Maintaining strong awareness of industry developments and competitor activity
- Previous experience within the parcel, courier, logistics, freight, or distribution industry
- Experience managing customer accounts or business relationships
- Strong commercial awareness and customer service skills
- Excellent communication and relationship-building abilities
- Confident presenting and communicating with stakeholders at all levels
- Strong organisational and time management skills
- Ability to work independently and manage multiple priorities
- Full UK driving licence
- Experience within account management, business development, or client services
- Experience working with operational or service-based KPIs
- Knowledge of the wider logistics or delivery marketplace
- Opportunity to join a growing and well-established business
- Field-based role with autonomy and customer ownership
- Supportive and collaborative working environment
- Long-term career development opportunities
- Competitive salary and benefits package
Ashton Recruitment is acting as a recruitment agency.
Parcel Account Manager in Belfast employer: Ashton Recruitment
As a leading player in the parcel and logistics sector, our client offers an exceptional work environment that prioritises employee growth and satisfaction. With a supportive and collaborative culture, employees enjoy autonomy in their roles, competitive salaries, and opportunities for long-term career development. Located in Newtownabbey, this position allows for a dynamic field-based experience while managing key customer accounts, making it an ideal choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Parcel Account Manager in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the parcel and logistics industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their services, values, and recent news. We want you to walk in feeling confident and ready to show how your experience aligns with their needs.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We believe that a little courtesy can make a big difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate candidates like you who are ready to take on the challenges in the logistics sector.
We think you need these skills to ace Parcel Account Manager in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Parcel Account Manager role. Highlight your experience in the parcel, logistics, or distribution sectors, and showcase any relevant achievements that demonstrate your ability to manage customer accounts and drive growth.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that align with the job description, and don’t forget to express your enthusiasm for working with our client.
Showcase Your Communication Skills:As an Account Manager, strong communication is key. In your application, make sure to highlight your ability to build relationships and resolve issues effectively. Use clear and concise language to demonstrate your skills.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Ashton Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of the parcel and logistics industry. Understand the key players, trends, and challenges. This will not only help you answer questions confidently but also show that you're genuinely interested in the sector.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in account management and customer relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you've driven account growth and resolved issues.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Ask insightful questions about their company culture and values. This shows that you’re not just looking for any job, but that you want to be part of their team.
✨Be Ready for Role-Play
Since this role involves managing client relationships, be prepared for potential role-play scenarios. Practice how you would handle customer queries or resolve conflicts. This will showcase your problem-solving skills and ability to maintain professionalism under pressure.
