At a Glance
- Tasks: Support office operations and manage communications with customers and stakeholders.
- Company: Dynamic energy efficiency company known for innovation and quality.
- Benefits: Competitive salary, supportive team culture, and opportunities for growth.
- Other info: Fast-paced environment with room for personal and professional development.
- Why this job: Join a forward-thinking team making a real difference in home improvement.
- Qualifications: Strong admin skills, MS Office proficiency, and excellent communication.
The predicted salary is between 25000 - 28000 € per year.
Ashton Recruitment require an Operations Administrator for our client based in Belfast.
Location: Belfast
Duration: Permanent
Pay Rate: £25000 - £28000
Hours of work: Monday - Friday
Our client is a well-established, forward-thinking organisation operating within the energy efficiency and home improvement sector. With a strong reputation for quality, innovation and customer care, they work in partnership with homeowners, contractors and key stakeholders to deliver sustainable solutions that make a real difference. Their team culture is supportive, collaborative and growth oriented. They value people who take pride in their work, bring fresh ideas to the table, and are committed to excellence in everything they do.
Duties will include:
- Undertake a range of administrative tasks to support the smooth running of the office and wider business operations.
- Act as a first point of contact for telephone and email enquiries, providing professional and timely support to customers, contractors, and internal teams.
- Maintain and update spreadsheets, trackers, and internal systems to monitor progress across projects and operational activities.
- Prepare reports, summaries, and documentation as required for management, audits, or compliance purposes.
- Support the delivery and coordination of ongoing projects by liaising with stakeholders, scheduling appointments, and ensuring documentation is accurate and complete.
- Provide day-to-day administrative support to the Operations Team and Office Manager, assisting with scheduling, record keeping, and general office management duties.
- Contribute to the improvement of administrative processes and systems, promoting efficiency and a high standard of service throughout the business.
This is not intended to be an exclusive or exhaustive list of duties, but a summary of the key tasks required for effective job performance. Job descriptions will be regularly reviewed to ensure they accurately reflect key features of the role.
Essential Criteria:
- Excellent general administration skills
- Thorough knowledge of MS Office to include Excel, Word and Outlook, good understanding of SharePoint, experience of using bespoke databases
- Good communication skills when dealing with customers
- You will have contact with various stakeholders, from customers, installers, colleagues from other departments and you will be the key point of contact for all
- Due to the nature of the business, there will be conflicting priorities and the ability to organise will be key to this role
Skills:
- Administration
- Time management
- MS Office
- Customer service
Operations Administrator JBLE1_NI in Belfast employer: Ashton Recruitment
As an Operations Administrator with our client in Belfast, you will join a dynamic and innovative team dedicated to energy efficiency and home improvement. The company fosters a supportive and collaborative work culture, offering opportunities for personal and professional growth while valuing fresh ideas and excellence. With a commitment to quality and customer care, this role provides a meaningful chance to contribute to sustainable solutions that positively impact the community.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator JBLE1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operations Administrator role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them that you’re not just another candidate, but someone who truly understands their mission in energy efficiency and home improvement.
✨Tip Number 3
Practice your communication skills! As an Operations Administrator, you’ll be the first point of contact for customers and stakeholders. We suggest doing mock interviews with friends to nail down your responses and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way, so let’s get you that job!
We think you need these skills to ace Operations Administrator JBLE1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Administrator role. Highlight your admin skills, MS Office proficiency, and any relevant customer service experience to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our supportive and collaborative team culture. Be genuine and let your personality come through.
Showcase Your Communication Skills:Since you'll be the first point of contact for enquiries, it's crucial to demonstrate your communication skills in your application. Use clear and professional language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Ashton Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of MS Office, especially Excel and Word. Since the role involves maintaining spreadsheets and documentation, being able to demonstrate your proficiency will really impress the interviewers.
✨Showcase Your Communication Skills
As the first point of contact for customers and stakeholders, it's crucial to highlight your communication skills. Prepare examples of how you've effectively handled enquiries or resolved issues in previous roles to show you can provide professional support.
✨Organise Like a Pro
With conflicting priorities being a part of the job, be ready to discuss how you manage your time and stay organised. Share specific strategies or tools you use to keep track of tasks and deadlines, as this will demonstrate your ability to thrive in a busy environment.
✨Bring Fresh Ideas
The company values innovation and improvement, so think about ways you could contribute to enhancing administrative processes. Be prepared to share any ideas you have that could promote efficiency and high standards within the team.
