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- Tasks: Support office operations and manage communications with customers and stakeholders.
- Company: Forward-thinking organisation in the energy efficiency and home improvement sector.
- Benefits: Competitive pay, supportive team culture, and opportunities for personal growth.
- Why this job: Join a dynamic team making a real difference in sustainable solutions.
- Qualifications: Strong admin skills, MS Office proficiency, and excellent communication abilities.
- Other info: Fast-paced environment with opportunities to improve processes and systems.
Ashton Recruitment require an Operations Administrator for our client based in Belfast.
Location: Belfast
Duration: Temporary-Permanent
Pay Rate: £13.08 per hour
Hours of work: Monday - Friday
Our client is a well-established, forward-thinking organisation operating within the energy efficiency and home improvement sector. With a strong reputation for quality, innovation and customer care, they work in partnership with homeowners, contractors and key stakeholders to deliver sustainable solutions that make a real difference. Their team culture is supportive, collaborative and growth oriented. They value people who take pride in their work, bring fresh ideas to the table, and are committed to excellence in everything they do.
Duties will include:
- Undertake a range of administrative tasks to support the smooth running of the office and wider business operations.
- Act as a first point of contact for telephone and email enquiries, providing professional and timely support to customers, contractors, and internal teams.
- Maintain and update spreadsheets, trackers, and internal systems to monitor progress across projects and operational activities.
- Prepare reports, summaries, and documentation as required for management, audits, or compliance purposes.
- Support the delivery and coordination of ongoing projects by liaising with stakeholders, scheduling appointments, and ensuring documentation is accurate and complete.
- Provide day-to-day administrative support to the Operations Team and Office Manager, assisting with scheduling, record keeping, and general office management duties.
- Contribute to the improvement of administrative processes and systems, promoting efficiency and a high standard of service throughout the business.
This is not intended to be an exclusive or exhaustive list of duties, but a summary of the key tasks required for effective job performance. Job descriptions will be regularly reviewed to ensure they accurately reflect key features of the role.
Essential Criteria:
- Excellent general administration skills.
- Thorough knowledge of MS Office to include Excel, Word and Outlook, good understanding of SharePoint, experience of using bespoke databases.
- Good communication skills when dealing with customers.
- You will have contact with various stakeholders, from customers, installers, colleagues from other departments and you will be the key point of contact for all.
- Due to the nature of the business, there will be conflicting priorities and the ability to organise will be key to this role.
Operations Administrator in Belfast employer: Ashton Recruitment
Contact Detail:
Ashton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operations Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Since this role is all about supporting operations, think of examples from your past experiences where you've improved processes or provided excellent customer service. We want to see that you can bring fresh ideas to the table!
✨Tip Number 3
Practice your communication skills! As the first point of contact for enquiries, you'll need to be clear and professional. Try mock interviews with friends or family to get comfortable talking about your skills and experiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Operations Administrator in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Administrator role. Highlight your admin skills, MS Office proficiency, and any experience with databases to catch our eye!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and how you can contribute to our supportive and collaborative team culture. Don’t forget to mention your communication skills!
Be Clear and Concise: When filling out your application, keep it straightforward. We love clarity! Make sure your points are easy to read and directly related to the job description. This helps us see how you fit into our operations.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ashton Recruitment
✨Know Your Stuff
Make sure you brush up on your general administration skills and get familiar with MS Office, especially Excel, Word, and Outlook. Being able to demonstrate your proficiency in these tools during the interview will show that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Since you'll be the first point of contact for customers and stakeholders, practice how you articulate your thoughts. Prepare examples of how you've effectively communicated in previous roles, especially when dealing with conflicting priorities or challenging situations.
✨Be Organised and Proactive
The role requires excellent organisational skills, so think about how you can showcase your ability to manage multiple tasks. Bring examples of how you've successfully juggled various responsibilities in the past, and be ready to discuss your strategies for staying organised.
✨Embrace the Company Culture
Research the company’s values and culture, particularly their focus on innovation and customer care. Be prepared to share how your personal values align with theirs and how you can contribute to a supportive and collaborative team environment.