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- Tasks: Process invoices and provide helpdesk support in a dynamic office environment.
- Company: Established organisation in Belfast known for reliability and professional support.
- Benefits: Competitive salary, supportive team, and opportunities for career growth.
- Why this job: Join a busy team and make a real impact on customer service and finance operations.
- Qualifications: Experience in finance administration and strong attention to detail required.
- Other info: Fast-paced role with a focus on accuracy and collaboration.
The predicted salary is between 27000 - 28000 £ per year.
Ashton Recruitment require an Invoice Administrator for our Public Sector Client based in Belfast. This role offers an excellent opportunity to join a busy head office environment where accuracy, collaboration and customer service are valued.
You will work as part of a supportive team and contribute to the smooth running of invoice processing and internal helpdesk support. As an Invoice Administrator, you will be responsible for the accurate processing of supplier and customer invoices, including the handling of Reverse VAT and Euro VAT transactions. You will also act as a first point of contact for helpdesk enquiries via telephone and email, ensuring queries are logged, resolved, or escalated appropriately.
This is a varied role requiring strong attention to detail, excellent organisational skills and a professional approach to customer support and administration.
Key Responsibilities- Processing supplier and customer invoices accurately and in a timely manner
- Managing and applying Reverse VAT and Euro VAT where applicable
- Matching invoices to purchase orders and resolving discrepancies
- Maintaining accurate financial and administrative records
- Supporting VAT-related invoice queries and ensuring correct tax treatment
- Handling incoming helpdesk calls and emails, logging and responding to requests
- Escalating complex issues to the relevant teams when required
- Assisting the finance and administration teams with ad hoc tasks
- Ensuring compliance with internal procedures and data protection requirements
- Previous experience in invoice processing, finance administration, or a similar role
- Confident handling telephone calls and providing professional customer service
- Strong attention to detail and high levels of accuracy
- Excellent organisational and time management skills
- Proficient in Microsoft Office, particularly Excel
- Comfortable using accounting systems and finance software
- Ability to prioritise workload and work independently
- Positive and team-focused attitude with strong communication skills
- Good overall IT literacy
- Experience working within Accounts Payable or Accounts Receivable
- Exposure to EU supplier invoicing and international invoice processing
- Knowledge of VAT compliance, invoice validation and tax coding
- Experience processing multi-currency invoices including EUR transactions
- Strong administrative background in a high-volume, deadline-driven environment
- Previous experience working in a customer-facing support role, including helpdesk support
- Ability to handle queries efficiently while maintaining accurate records and documentation
Ashton Recruitment is acting as an Employment Business.
Invoice Administrator (Finance & Helpdesk Support) in Belfast employer: Ashton Recruitment
Contact Detail:
Ashton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Invoice Administrator (Finance & Helpdesk Support) in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and admin sectors. Let them know you're on the hunt for an Invoice Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of VAT compliance and invoice processing. We recommend practising common interview questions related to customer service and finance to show off your skills.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Invoice Administrator gig. Plus, it’s a great way to stay updated on new opportunities tailored just for you.
We think you need these skills to ace Invoice Administrator (Finance & Helpdesk Support) in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Invoice Administrator role. Highlight your experience in invoice processing and finance administration, and don’t forget to mention any relevant skills like attention to detail and customer service.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your experience with VAT transactions and how you can contribute to the team’s success at our busy head office.
Show Off Your Skills: In your application, be sure to showcase your organisational skills and proficiency in Microsoft Office, especially Excel. We love candidates who can demonstrate their ability to manage workloads and maintain accuracy under pressure.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at Ashton Recruitment
✨Know Your Numbers
Make sure you brush up on your knowledge of VAT, especially Reverse VAT and Euro VAT transactions. Being able to discuss these topics confidently will show that you understand the financial aspects of the role and can handle the responsibilities that come with it.
✨Showcase Your Organisational Skills
Prepare examples from your past experience where you successfully managed multiple tasks or resolved discrepancies in invoices. This will demonstrate your strong attention to detail and organisational skills, which are crucial for the Invoice Administrator position.
✨Practice Customer Service Scenarios
Since you'll be the first point of contact for helpdesk enquiries, think about common customer service scenarios you might face. Practising how you would handle these situations can help you convey your professional approach and communication skills during the interview.
✨Familiarise Yourself with the Company
Research the organisation's values and services. Understanding their reputation for reliability and efficiency will allow you to tailor your responses to align with their expectations, showing that you're not just a good fit for the role but also for the company culture.
