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For Companies At a Glance
- Tasks: Handle pensions complaints and manage cases while ensuring compliance with regulations.
- Company: Leading recruitment agency offering a supportive and dynamic work environment.
- Benefits: Hybrid working after three months, structured training, and career development opportunities.
- Why this job: Join a specialised team and make a difference in customer service solutions for financial services.
- Qualifications: Experience in life and pensions administration and strong customer service skills.
- Other info: Exciting opportunity for growth in a fast-paced industry.
The predicted salary is between 30000 - 42000 £ per year.
A leading recruitment agency is seeking a Pensions Complaints Handler for a permanent role in Belfast. The ideal candidate will have experience in life and pensions administration, delivering customer service solutions for financial services.
Responsibilities include:
- Handling complaints
- Managing cases
- Ensuring compliance with regulations
The position offers hybrid working after three months and the opportunity for structured training and career development in a specialized team.
Hybrid Pensions Complaints Specialist - Belfast employer: Ashton Recruitment
Contact Detail:
Ashton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Pensions Complaints Specialist - Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Pensions Complaints Specialists and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your customer service skills! In your conversations with potential employers, highlight specific examples of how you've successfully handled complaints or resolved issues in the past. This will demonstrate your ability to thrive in a role focused on delivering solutions.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the Pensions Complaints Specialist. Plus, you'll get updates on new opportunities tailored to your skills and interests.
We think you need these skills to ace Hybrid Pensions Complaints Specialist - Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in life and pensions administration. We want to see how your skills match the role, so don’t be shy about showcasing your customer service solutions!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Pensions Complaints Specialist role. We love seeing genuine enthusiasm and a clear understanding of the job.
Showcase Compliance Knowledge: Since compliance is key in this role, make sure to mention any relevant experience or training you have in regulations. We’re looking for candidates who understand the importance of following the rules!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Ashton Recruitment
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of life and pensions administration. Familiarise yourself with common complaints and resolutions in the financial services sector. This will not only show your expertise but also demonstrate your commitment to providing excellent customer service.
✨Prepare for Scenario Questions
Expect to be asked about specific situations you've faced in previous roles. Think of examples where you successfully handled complaints or managed cases. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Understand Compliance Regulations
Since compliance is a key part of the role, make sure you have a solid understanding of relevant regulations. Research the latest guidelines in the pensions industry and be ready to discuss how you would ensure compliance in your work.
✨Show Enthusiasm for Career Development
The position offers structured training and career development, so express your eagerness to grow within the company. Share your long-term career goals and how this role aligns with them. This will show that you're not just looking for a job, but a place to build your future.
