At a Glance
- Tasks: Support customers, process orders, and ensure smooth deliveries in a fast-paced environment.
- Company: Leading fresh produce and food distribution business with a strong reputation.
- Benefits: Competitive pay of £13.50 per hour, permanent position, and overtime opportunities.
- Other info: Flexible working hours with opportunities for additional shifts.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Experience in customer service, strong communication skills, and good IT knowledge.
The predicted salary is between 26325 - 26325 € per year.
Customer Service Operative Belfast
Full-Time | Permanent | £13.50 per hour/£26,325 per annum
Working Hours: Monday to Friday, 9:30am - 5:30pm; Every 3rd Sunday, 1:00pm - 5:30pm (overtime)
Ashton Recruitment is currently recruiting on behalf of a leading fresh produce and food distribution business based in Belfast for a Customer Service Operative to join their growing team. Supplying the foodservice, wholesale and retail sectors across Northern Ireland, our client has built a strong reputation for quality, service and reliability within the industry. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and takes pride in delivering excellent customer service.
The Role
Working closely with the sales and operations teams, you will play a key role in supporting customers, processing orders and ensuring deliveries and enquiries are handled efficiently.
Key Responsibilities
- Processing telephone and email orders accurately
- Providing support to the sales team
- Assisting customers with pricing, products and general enquiries
- Building and maintaining strong customer relationships
- Acting as a first point of contact for customer queries and deliveries
- Liaising with warehouse staff to ensure orders are fulfilled correctly
- Maintaining customer buying platforms, pricing and product information
- Supporting promotional activity and sales campaigns
What We're Looking For
- Previous experience within a customer service or office-based role
- Strong communication and telephone manner
- Good IT skills including MS Office and Excel
- Excellent organisational skills and attention to detail
- Ability to work independently and as part of a team
- Comfortable working in a busy, deadline-driven environment
- Experience within foodservice, wholesale or order processing would be advantageous
Flexibility to cover additional shifts when required.
Customer Service Operative JBLE1_NI in Belfast employer: Ashton Recruitment
Join a leading fresh produce and food distribution business in Belfast, where you will thrive in a dynamic work environment that values quality and customer service. With competitive pay, a supportive team culture, and opportunities for professional growth, this role as a Customer Service Operative offers a rewarding career path in a company known for its reliability and strong industry reputation. Enjoy the benefits of working Monday to Friday with additional overtime on Sundays, all while contributing to a vital sector that serves the community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Operative JBLE1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the foodservice industry. A personal recommendation can go a long way in landing that Customer Service Operative role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Knowing their reputation for quality and service will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Operative JBLE1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to our team, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Operative role. We love a bit of personality, so let your enthusiasm for the job come through.
Show Off Your Skills:In your application, mention your IT skills and any experience with order processing or customer queries. We’re looking for someone who can hit the ground running, so highlight anything that makes you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Ashton Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled difficult customers or resolved issues in the past. This role is all about building relationships, so think of examples that showcase your ability to connect with clients.
✨Familiarise Yourself with the Company
Do a bit of homework on the fresh produce and food distribution business. Understand their values, what they supply, and their reputation in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Expect questions about your experience in customer service and how you handle order processing. Prepare specific examples that highlight your organisational skills and attention to detail, as these are crucial for the role. Practising your responses can help you feel more confident.
✨Show Your Team Spirit
Since you'll be working closely with sales and operations teams, emphasise your ability to collaborate effectively. Share examples of how you've worked well in a team environment and supported colleagues in achieving common goals. This will demonstrate that you're a team player who can thrive in a busy setting.
