At a Glance
- Tasks: Manage customer orders and ensure timely delivery while supporting the customer service team.
- Company: Join a leading organisation in animal nutrition and farm management.
- Benefits: Competitive pay, Monday to Friday hours, and potential for permanent position.
- Other info: Opportunity for growth in a dynamic environment with occasional travel.
- Why this job: Be part of a fast-paced team making a real difference in customer service.
- Qualifications: Experience in customer service or order processing with strong communication skills.
The predicted salary is between 27000 - 28000 £ per year.
Ashton Recruitment are currently recruiting for a Customer Order Coordinator to join our client, a well-established organisation based in the Clarendon Dock area of Belfast.
Position: Customer Order Coordinator
Location: Belfast (with very occasional travel within Ireland and the UK)
Duration: Temporary - Permanent
Pay Rate: £13.33 per hour
Hours of work: Monday - Friday, 08:00-17:00
This is an excellent opportunity for someone with strong customer service, administration and order processing experience to join a busy, fast-paced team where accuracy, communication and organisation are key.
The successful candidate will play an important role in supporting customers from order placement through to delivery, ensuring information is processed accurately and internal teams are kept updated.
Key Responsibilities:
- Process and manage customer orders efficiently, ensuring accuracy and timely delivery.
- Liaise with internal teams including planning, production, and finance to resolve queries and prioritize orders.
- Track order progress and update customers as required.
- Support the customer service team in daily operations and ensure smooth workflow.
- Provide excellent customer service, maintaining a high level of responsiveness and professionalism.
- Identify opportunities to improve customer service processes and contribute to continuous improvement initiatives.
- Collaborate closely with the Customer Manager and peers to ensure team objectives are met.
Essential criteria:
- Previous experience in customer service, order processing or administration.
- Strong communication and organisational skills.
- Ability to work accurately in a fast-paced environment.
- Confident using internal systems, with ERP experience desirable.
- Proactive, team-focused and able to prioritise workload effectively.
- Experience within animal feed, agriculture, logistics, manufacturing or FMCG would be advantageous.
Desirable:
- Experience working with order management or ERP systems.
- Background in animal nutrition, agriculture, feed, production or supply chain.
Customer Order Coordinator - Immediate in Belfast employer: Ashton Recruitment
As a leading organisation in the animal nutrition and farm management sector, our client offers a dynamic work environment in the heart of Belfast's Clarendon Dock. Employees benefit from a supportive culture that prioritises teamwork and professional growth, alongside competitive pay and opportunities for continuous improvement. Join us to be part of a fast-paced team where your contributions directly impact customer satisfaction and operational success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Order Coordinator - Immediate in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in customer service or order processing. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and order management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills during interviews! Bring examples of how you've improved processes or handled difficult customer situations. This will demonstrate your proactive approach and problem-solving abilities.
✨Tip Number 4
Don't forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join our community.
We think you need these skills to ace Customer Order Coordinator - Immediate in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and order processing experience. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Order Coordinator role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since accuracy is key in this role. Avoid jargon unless it’s relevant!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we value!
How to prepare for a job interview at Ashton Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Order Coordinator. Familiarise yourself with order processing, customer service principles, and any relevant ERP systems. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role requires strong communication, prepare examples of how you've effectively liaised with teams or resolved customer queries in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks in a fast-paced environment. Consider sharing specific instances where your organisational skills led to successful outcomes, especially in customer service or order management.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for order processing, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
