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For Companies At a Glance
- Tasks: Provide efficient admin support and manage client appointments in a busy environment.
- Company: Join a well-established organisation in Holywood with a supportive team culture.
- Benefits: Competitive pay, Monday to Friday hours, and a chance to develop your skills.
- Why this job: Make a real difference by supporting clients and ensuring smooth operations.
- Qualifications: 2 years of admin experience and strong communication skills required.
- Other info: Flexible working approach and commitment to client-centred values are essential.
The predicted salary is between 24796 - 25989 £ per year.
Ashton Recruitment are currently recruiting for an Administrator to join our client, a well-established organisation based in Holywood.
Position: Administrator (CTC Cleared)
Location: Holywood
Duration: Temporary - 6 months
Pay Rate: £24,796 - £25,989 per annum
Hours of work: Monday - Friday, 09:00-17:00
As a member of the Services Administration team, the postholder will provide professional, comprehensive and efficient administrative support to the organisation and specifically to client facing Departments. The post holder will be responsible for booking clinical appointments using an electronic booking system and liaising with clients over email and telephone.
Key Responsibilities:
- General administrative duties including preparing and issuing letters, answering emails, filing, photocopying and scanning.
- Provision of a full range of administrative duties in accordance with contractual procedure, process maps and within required timelines.
- Liaise with clients, by telephone, in a sensitive, professional manner ensuring that all protocols are followed and be particularly sensitive when dealing with distressed clients.
- Provide accurate and timely responses to ad hoc administrative requirements from internal and external stakeholders.
- Maintain and update accurate electronic and paper records ensuring the highest standards of record keeping and compliance with policies on client data confidentiality, departmental guidelines and GDPR.
- Maintain and coordinate electronic diaries for clinical and administrative staff across multiple departments, ensuring appointments and meetings are accurately scheduled and updated.
- Work effectively as a team member displaying effective communication skills whilst dealing with a range of internal and external stakeholders.
- Undertake any other administrative duties as required by the Services Administration Manager.
- Demonstrate a collaborative and flexible approach.
Essential Experience:
- A minimum of 2 years' experience in an administrative role, providing comprehensive administrative support in a busy office environment.
- Experience of booking appointments and managing diaries using an electronic booking or scheduling system.
- Experience of liaising with clients by telephone and email in a professional and confidential manner.
- Experience of working to procedures, process maps and tight deadlines, ensuring accuracy and compliance.
- Experience of maintaining accurate electronic and paper-based records, with a strong focus on confidentiality and data protection.
- Excellent written and verbal communication skills, with the ability to communicate sensitively and professionally with a range of stakeholders.
- Strong IT skills, including proficiency in Microsoft Office (Word, Outlook and Excel as a minimum) and the ability to learn new systems quickly.
- Have a CTC clearance.
- Willingness to work flexibly to meet service needs.
- Commitment to the values and ethos of a client-centred, trauma-informed organisation.
Administrator (CTC Cleared) employer: Ashton Recruitment
Contact Detail:
Ashton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator (CTC Cleared)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Administrator role, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Think about how your experience aligns with their needs, especially your admin skills and client interaction. Practise common interview questions so you can showcase your expertise confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Administrator (CTC Cleared)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your relevant experience, especially in administrative support and client communication. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your experience with electronic booking systems and your ability to handle sensitive situations professionally.
Show Off Your IT Skills: Since strong IT skills are essential, don’t forget to mention your proficiency in Microsoft Office and any other relevant software. We love candidates who can hit the ground running with tech!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ashton Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator position. Familiarise yourself with the key tasks like booking appointments and managing diaries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Professional Communication
Since you'll be liaising with clients over email and phone, practice your communication skills. Try role-playing scenarios where you handle sensitive situations or distressed clients. This will prepare you to demonstrate your professionalism during the interview.
✨Showcase Your IT Skills
Be ready to discuss your proficiency in Microsoft Office and any electronic booking systems you've used. Bring examples of how you've used these tools in past roles to improve efficiency or accuracy. This will highlight your technical abilities and readiness for the job.
✨Emphasise Teamwork and Flexibility
The role requires effective teamwork and a flexible approach. Prepare examples from your previous experience where you collaborated with others or adapted to changing needs. This will illustrate your ability to fit into their team and meet service demands.
