At a Glance
- Tasks: Prepare and serve delicious coffee and food while creating a welcoming atmosphere.
- Company: Join a vibrant coffee shop team at Ashton Gate Stadium.
- Benefits: Earn £10.85 to £12.21 per hour with flexible hours, including weekends.
- Other info: Opportunity to train and lead a dynamic team in a fast-paced environment.
- Why this job: Perfect for coffee lovers who want to connect with customers and develop skills.
- Qualifications: Experience in food and beverage service and strong communication skills required.
The predicted salary is between 12.21 - 12.21 £ per hour.
Job Purpose
We are seeking an experienced and passionate individual to join our team as a Coffee Shop Casual.
The ideal candidate will have barista training or experience working in a food and beverage outlet, a genuine passion for the industry, and a commitment to delivering outstanding customer service.
Key Responsibilities
- Food and Beverage Preparation
- Prepare and serve hot beverages, including espresso, latte, flat white, tea, and hot chocolate.
- Prepare and serve hot and cold foods, ensuring quality and presentation meet standards.
- Wrap, label, and date food items as required.
- Customer Experience
- Describe menu items to customers and upsell where appropriate.
- Build strong relationships with customers to foster a welcoming and friendly atmosphere.
- Staff Supervision
- Supervise casual and other staff members during shifts.
- Train and develop team members to ensure consistent service quality.
- Operational Duties
- Open and close the coffee shop as required.
- Maintain accurate records of food and equipment temperatures.
- Follow and enforce all health and food safety measures.
- Health & Safety
- Ensure compliance with health and safety regulations, maintaining relevant documentation.
- Report incidents, accidents, or hazards promptly.
- Complete and review risk assessments for the department.
- Salary
- £10.85 or £12.21 per hour, dependant on age
- Hours various including home match days weekends and evenings
Essential Skills & Experience
- Proven experience in a fast-paced, customer-facing role within the food and beverage industry.
- Barista training or equivalent experience with food preparation and cooking.
- Ability to work independently and take initiative.
- Strong communication and leadership skills, with experience in training and supervising staff.
- Equal Opportunities
We are committed to the principle of equal opportunity.
Our recruitment, selection, training, development, and promotion practices ensure that no employee receives less favourable treatment based on race, color, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic or national origin, disability, or gender reassignment.
Safeguarding
Ashton Gate Stadium is dedicated to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All employees are expected to share this commitment.
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Coffee Shop Assistant (casual) employer: Ashton Gate
Ashton Gate Ltd is an exceptional employer, offering a dynamic work environment where scheduling coordinators play a vital role in ensuring smooth operations for match days and events. With a strong commitment to employee growth, we provide comprehensive training opportunities and foster a culture of collaboration and support, making it an ideal place for those seeking meaningful and rewarding employment in the heart of a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Shop Assistant (casual)
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Ashton Gate and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Coffee Shop Assistant (casual)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Ashton Gate that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Ashton Gate.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Ashton Gate get a sense of who you are beyond your experience!
How to prepare for a job interview at Ashton Gate
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Ashton Gate and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
