At a Glance
- Tasks: Enhance guest experiences by coordinating events and providing exceptional service.
- Company: Join a vibrant team at Ashton Gate, known for its dynamic event spaces.
- Benefits: Competitive salary, funded training courses, and a supportive work environment.
- Other info: Opportunities for career growth and a commitment to equal opportunities.
- Why this job: Be part of exciting events and make every guest feel valued.
- Qualifications: Strong communication skills and a keen eye for detail.
The predicted salary is between 26364 - 26364 £ per year.
Working in our events spaces at Ashton Gate, you will play a vital role in enhancing our guests’ event experiences. Through exceptional service and attention to detail, you will ensure every customer feels valued during our non‑match day activities.
Key Objectives
- Responding to client enquiries and correspondence via the Front of House inbox.
- Organising small‑scale meetings & events.
- Creating, reviewing, and processing audiovisual (AV) equipment orders.
- Scheduling and managing digital screen content through the Tripleplay platform.
- Creating and scheduling reception display content using Tripleplay.
- Managing and distributing parking QR codes for visitors and staff.
- Reviewing, maintaining, and printing change logs to ensure accurate record‑keeping.
Key Responsibilities (KPIs)
- Creating functional event floor plans to support the operational teams set‑ups.
- Conducting client site visits to discuss event requirements and final details.
- Coordinating and participating in event handovers and post‑event debrief meetings.
- Updating event details on the stadiums event platform ‘Events500’.
- Booking event suppliers such as DJs whilst maintaining supplier relationships.
- Contacting our executive box bookings prior to events, confirming schedules, attendance details, and ensuring all arrangements are accurate and up to date.
- Undertaking any other reasonable management requests.
Key Relationships
- Stadium Front of House manager
- Venue and Events Hospitality Manager
- Events Manager
- Events Coordinator
- Events Team
Essential Skills
- A keen eye for detail.
- Excellent interpersonal skills.
- Proven track record in communication skills.
- Previous experience in customer service role.
Desirable Skills
- Qualification in Events.
- NVQ in Customer Service.
Training
We offer a wide range of funded training courses to support your career growth.
Health and Safety
- Ensure all health and safety procedures are always followed, supported by relevant paperwork.
- Ensure all employees complete the training required for their roles.
- Report all incidents and accidents as required.
- Identify and report any hazards.
- Complete and review departmental risk assessments.
Salary: £26,364 per annum
Hours: 5 out of 7 days
Equal Opportunities: We are committed to the principle of equal opportunity. Our recruitment, selection, training, development, and promotion policies ensure no employee receives less favourable treatment based on race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic or national origin, disability, or gender reassignment.
Safeguarding: Ashton Gate Ltd is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all employees to share this commitment.
Junior Event Coordinator in Bristol employer: Ashton Gate
As an employer, Ashton Gate offers a vibrant work culture where every team member plays a crucial role in creating memorable event experiences. With a strong commitment to employee growth through funded training courses and a focus on equal opportunities, we ensure that our staff feel valued and supported in their professional development. Located in the heart of Bristol, our dynamic environment fosters collaboration and creativity, making it an ideal place for those looking to thrive in the events industry.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Event Coordinator in Bristol
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ashton Gate. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ashton Gate
Don't be shy about reaching out to Ashton Gate directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Junior Event Coordinator in Bristol
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ashton Gate and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ashton Gate
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
