At a Glance
- Tasks: Lead bar operations and ensure exceptional guest experiences at a vibrant stadium.
- Company: Ashton Gate Stadium, a top venue for sports and entertainment in Bristol.
- Benefits: Competitive salary of £29,000, flexible hours, and a dynamic work environment.
- Other info: Opportunity to grow in a fast-paced, high-energy setting.
- Why this job: Join a passionate team and make every event unforgettable for guests.
- Qualifications: Experience in bar management and strong leadership skills required.
The predicted salary is between 29000 - 29000 £ per year.
Ashton Gate Stadium is a leading sports and entertainment venue in Bristol, known for hosting a wide range of high-profile events including football, rugby, concerts, and corporate functions.
We are seeking an experienced and dynamic Assistant Bar Manager to oversee bar operations, ensuring exceptional guest experiences and efficient service delivery.
This is an exciting opportunity for a proactive leader with strong operational skills in a high-energy, high-volume environment.
Job Purpose
To Support the bar manager operate Bars across the stadium, ensuring smooth service during Match Days and non-Match Day events.
Leading a team of bar supervisors, staff, and casual workers, the Assistant Bar Manager will support the Bar manager to ensure top-notch service and adherence to health and safety standards, while also focusing on operational excellence.
- KEY OBJECTIVES
- To manage and oversee all aspects of all bar areas in the stadium to ensure a high standard of service throughout all events within the stadium.
- Motivate and develop a team of bar staff, ensuring high service standards.
- Provide excellent service, addressing customer queries and complaints promptly.
- Support the Bar Manager to Manage inventory levels, placing orders and minimizing waste.
- Ensure adherence to all health and safety regulations, including alcohol licensing laws.
- Oversee till operations and Work with the team to meet sales and profit targets.
- Provide training for bar staff, focusing on service standards, product knowledge, and health and safety.
- Monitor product quality and ensure consistent service standards across all bars.
KEY RESPONSIBILITIES (KPIs)
- Support the Bar Manager to Ensure high levels of Guest satisfaction
- Support the Bar Manager to Ensure growth in each bar area raising revenue, SPH and conversion
- Improve speed of service for waiting times and que management
- Lead large teams across multiple bars within Events and match days delivering consistent quality service
- Adhering to all Ashton gate Processes and SOP’s
- Managing EHO and health and safety standards across all bars
- Support the Bar Manager to Manage and maintaining the stock levels and support monthly stock taking
- Support the Bar Manager in the ordering, deliveries and storage of all drink relating stocks
- Ensure quality of product is maintained throughout the stadium
- KEY RELATIONSHIPS
- Bar Manager
- Stadium f & b operations manager
- Hospitality Manager
- Match day and non-event day Manager
- Bar Supervisors, Bar Staff, Casual Workers
- F & B Co-ordinator
- Hospitality Administrator
- Casual staff/agency
- Guests
Essential Skills
- Proven experience in a stadium bar environment as a Bar supervisor or similar role in a large venue or hospitality setting
- Strong leadership and people management skills
- Excellent customer service and guest experience focus
- Solid understanding of stock control, ordering, and inventory management
- Knowledge of health and safety regulations and alcohol licensing laws
- Ability to work under pressure in a fast-paced environment
- Strong communication and relationship-building skills
- Flexible availability, including evenings, weekends, and event days
Desirable Skills
- Experience in a stadium or high-profile event venue
- Personal license or willingness to obtain one
- Knowledge of Gross Profit (GP) and strategies for driving profitability
- Experience managing large beverage stocks and optimizing profitability
Hours
5 out of 7 days to included evenings and weekends
Salary
- £29,000 per annum
- Equal Opportunities
We are committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.
Safeguarding
Ashton Gate Ltd is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All employees are expected to share this commitment.
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Assistant Bar Manager employer: Ashton Gate
Ashton Gate Ltd is an exceptional employer, offering a dynamic work environment where scheduling coordinators play a vital role in ensuring smooth operations for match days and events. With a strong commitment to employee growth, we provide comprehensive training opportunities and foster a culture of collaboration and support, making it an ideal place for those seeking meaningful and rewarding employment in the heart of a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Bar Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ashton Gate. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ashton Gate
Don't be shy about reaching out to Ashton Gate directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Bar Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ashton Gate and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ashton Gate
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
