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- Tasks: Manage program logistics and enhance participant experiences from start to finish.
- Company: Prestigious educational institution with a focus on excellence.
- Benefits: Full-time role with a mix of on-site and remote work options.
- Why this job: Make a difference in participants' journeys while developing your skills.
- Qualifications: Customer service experience, strong communication skills, and tech-savvy.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A prestigious educational institution is seeking an Operations Coordinator to manage program logistics and enhance participant experiences. The role involves overseeing the entire participant journey from welcome packs to final certificates while working closely with multiple project managers.
Ideal candidates will have:
- Solid customer service experience
- Excellent communication skills
- Comfort with technology like Zoom and Salesforce
This is a full-time position based at Ashridge House, blending on-site and remote work.
Programs Operations & Participant Experience Coordinator employer: Ashridge House
Contact Detail:
Ashridge House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programs Operations & Participant Experience Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the education sector, especially those who work at the institution you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to program logistics and participant experience. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with tools like Zoom and Salesforce before the interview. Being able to discuss how you've used these platforms in past roles will definitely impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Programs Operations & Participant Experience Coordinator
Some tips for your application 🫡
Show Your Passion for Education: When writing your application, let your enthusiasm for education shine through. We want to see how much you care about enhancing participant experiences and managing logistics effectively.
Highlight Relevant Experience: Make sure to showcase any customer service experience you've got. We love candidates who can demonstrate their ability to communicate well and handle various situations with ease.
Be Tech-Savvy: Since the role involves using tools like Zoom and Salesforce, mention any relevant tech skills in your application. We appreciate candidates who are comfortable navigating technology and can adapt quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Ashridge House
✨Know the Participant Journey
Familiarise yourself with the entire participant journey, from welcome packs to final certificates. Be ready to discuss how you would enhance each stage of this experience, showing your understanding of the role's responsibilities.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond to ensure a positive experience for participants, as this will resonate well with the interviewers.
✨Get Comfortable with Tech
Since the role involves using tools like Zoom and Salesforce, brush up on these platforms before the interview. You might be asked about your experience with them, so being able to speak confidently about your tech skills will give you an edge.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and concisely. Good communication is key in this role, so consider doing mock interviews with friends or family to refine your delivery and ensure you come across as confident and engaging.
