At a Glance
- Tasks: Set up and clear rooms for events, ensuring a top-notch experience for guests.
- Company: Join the award-winning Ashridge House, a stunning neo-gothic mansion.
- Benefits: Be part of a diverse team with opportunities for growth and development.
- Other info: Embrace a culture of inclusion and excellence in service.
- Why this job: Make memorable moments happen while working in a beautiful environment.
- Qualifications: Full UK driving licence, strong teamwork, and problem-solving skills.
The predicted salary is between 18900 - 23100 £ per year.
The Venue Services Team play a vital part in Ashridge House's ability to deliver a high level of service to our guests by ensuring all booked areas are set up to detailed specifications, providing first response to any on-site incidents and supporting with security.
This is a diverse but challenging role which requires strong organisation, communication, and manual handling skills.
Responsibilities
- Setting up rooms for weddings, private functions, corporate events, and other activities taking place as per client requirements as well as the clear down of said rooms/activities
- Transporting necessary materials around the site
- Ensuring the site is safe, clean, and tidy such as waste management (and light maintenance - bulb changes/ AV set ups etc)
- Being part of a team of first responders for emergencies including first aid, security incidents and fire/building alarms - Team is operational 365 days a year.
- Completion of health and safety audits
- Pro-actively working closely with other departments to ensure a seamless client/guest experience for any event.
Requirements
- Hold a full UK driving licence and have access to your own transport.
- Have the right to work in the UK.
- First Aid Training (Desirable)
- Able to work in a physically demanding role.
- Want to be a team player.
- Be pro-actively and use initiative.
- Ability to problem solve and think on your feet.
Ashridge House is an award-winning Grade 1 listed neo-gothic mansion with extensive meeting and event facilities comprising 190 bedrooms, over 30 meeting rooms, 55 syndicate rooms, 7 function rooms and 190 acres of historic parkland and gardens.
Delivering the highest standard of service to everyone who visits, dines, and stays with us is a fundamental part of our ethos and key to growing the business.
When you join Ashridge House, you join a community from unique backgrounds, all united by pursuing excellence in service and hospitality.
Whoever you are, whatever you are passionate about-we welcome you and want you to bring that to work every day.
Ashridge House is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, disability, identity, experience and everything else that makes you unique.
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Conference & Banqueting Team Member (Venues) employer: Ashridge House
At Ashridge House, we pride ourselves on being an exceptional employer, offering a collaborative work environment where your leadership skills can shine. With a focus on professional growth and development, our team enjoys the unique advantage of working in a historic venue that hosts memorable events, ensuring every day is both rewarding and inspiring.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Banqueting Team Member (Venues)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ashridge House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ashridge House
Don't be shy about reaching out to Ashridge House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference & Banqueting Team Member (Venues)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ashridge House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ashridge House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
