At a Glance
- Tasks: Craft quality coffees, serve food, and engage with guests in a vibrant café environment.
- Company: Join the award-winning Ashridge House, known for its stunning architecture and exceptional service.
- Benefits: Enjoy 20 days holiday, free meals, gym access, and continuous career development.
- Other info: Embrace a diverse community committed to excellence in hospitality.
- Why this job: Be part of a dynamic team where every day brings new experiences and opportunities to grow.
- Qualifications: Strong customer service skills and previous barista experience are essential.
The predicted salary is between 20000 - 25000 £ per year.
Location: Ashridge House, Berkhamsted, Hertfordshire, HP4 1NS
Reports to: Cafe Manager
Shifts: Full-time (40 hours per week), evenings and weekends
The Opportunity
If you love giving great customer service and want to work as part of a dynamic team where no two days are the same, then this is the opportunity for you. You will be the face of The Bakehouse Café at Ashridge House where you will craft quality coffees and drinks, serve food and engage with our guests who expect the highest standard of delivery. We want to bring a passionate individual with a drive to learn into our team, to support them in the next steps of their career. This opportunity will allow you to grow your skillset, find your strengths and your areas for development which we can work with you on!
Responsibilities Include:
- Greeting and engaging with guests in a warm and friendly manner
- Making quality coffees and drinks to a high standard
- Serving food and drinks to guests
- Being knowledgeable regarding food and drink menus
- Building a positive relationship with guests
- Taking payments from guests and suggesting additional products
- Setting The Bakehouse up in the mornings ready for guests to arrive
- Clearing The Bakehouse after service
Candidate Profile:
- Strong sense of customer service
- Highly enthusiastic and motivated
- Strong communication skills and teamwork abilities
- Enjoys working in a fast-paced environment
- Goes above and beyond to deliver a high-quality guest experience
- Previous experience working as a barista
- Strong personal presentation
Employee Benefits/Perks:
- 20 days paid holiday each year plus bank holidays
- Continuous career development
- Staff meals whilst on duty
- Free access to onsite gym and pool
- Access to the company pension scheme and healthcare schemes
- Free on-site parking
About Ashridge
Ashridge House is an award-winning Grade 1 listed neo-gothic mansion with extensive meeting and event facilities comprising 190 bedrooms, over 30 meeting rooms, 55 syndicate rooms, 7 function rooms and 190 acres of historic parkland and gardens. Delivering the highest standard of service to everyone who visits, dines, and stays with us is a fundamental part of our ethos and key to growing the business. When you join Ashridge House, you join a community from unique backgrounds, all united by pursuing excellence in service and hospitality. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. Ashridge House is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, disability, identity, experience, and everything else that makes you unique.
Barista - Food and Beverage Assistant employer: Ashridge House
At Ashridge House, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every day brings new opportunities to engage with guests and hone your skills as a Barista. With benefits like 20 days of paid holiday, continuous career development, and access to our onsite gym and pool, we are dedicated to supporting your growth in a stunning Grade 1 listed mansion surrounded by beautiful parkland. Join our diverse team and be part of a community that values excellence in service and hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Barista - Food and Beverage Assistant
✨Tip Number 1
Get to know the café vibe! Before your interview, pop by Ashridge House and soak in the atmosphere. Chat with the staff if you can; it shows you're genuinely interested and helps you understand what makes their service special.
✨Tip Number 2
Practice your coffee skills! If you’ve got barista experience, brush up on your techniques. If not, watch some tutorials or even try making drinks at home. Being able to talk about your passion for coffee will definitely impress!
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm shine through. They’re looking for someone who fits into their dynamic environment, so be yourself and share why you love customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace Barista - Food and Beverage Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love engaging with guests. Share any experiences where you went above and beyond to create a memorable customer experience. We want to see that enthusiasm shine through!
Highlight Relevant Experience:If you've worked as a barista or in a similar role before, make sure to mention it! Talk about the skills you've gained and how they relate to the responsibilities of the Café Assistant position. This helps us see how you'd fit into our team.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Whether it's your unique style or your approach to teamwork, we want to know what makes you, you!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can get back to you quickly. We can't wait to hear from you!
How to prepare for a job interview at Ashridge House
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and what makes a great cup of coffee. This shows your passion for the role and helps you connect with the café's ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting your strong sense of customer service will resonate well with the interviewers, as they value this trait highly.
✨Engage with Enthusiasm
During the interview, demonstrate your enthusiasm for working in a fast-paced environment. Smile, maintain eye contact, and engage actively with the interviewer. This will reflect the warm and friendly manner they expect from their team.
✨Ask Thoughtful Questions
Prepare some questions about the café's menu, team dynamics, or opportunities for growth within the company. This not only shows your interest in the position but also gives you insight into whether this is the right fit for you.
