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- Tasks: Lead operations and drive growth in a premium home care company.
- Company: Family-owned care brand with a reputation for quality and support.
- Benefits: Competitive salary, performance bonus, and a supportive work culture.
- Why this job: Make a real impact on care quality and business growth.
- Qualifications: Experience in home care and leadership skills required.
- Other info: Join a team where your voice matters and career growth is encouraged.
The predicted salary is between 60000 - 70000 £ per year.
Location: Amersham (Office-based)
Salary: £60,000 – £70,000 + Performance Bonus (Growth & Quality)
Hours: 37.5 hours per week
The Opportunity: scale a premium legacy. Ashridge Home Care is not your typical corporate provider. We are a family-owned, premium care brand with a reputation for uncompromising quality. Having built a solid foundation in Live-in and Visiting care, we are now ready to enter a pivotal growth phase.
We are seeking a Head of Operations to act as a true strategic partner to the Owners/Managing Directors and be part of our Senior Leadership Team (SLT). This isn’t a role for someone looking to maintain the status quo; it is for an ambitious operational driver who wants to take full ownership of our delivery model and evolve as we scale.
The Mission: As the CQC Registered Manager, you will hold the keys to our daily operations. Your success will be defined by two Strategic Priorities:
- Quality & Compliance: Moving our clinical and regulatory standards from "Good" to "Outstanding" through rigorous QA and person-centred excellence
- Strategic Growth: Driving our business plan to increase our Live-in client base and expanding visiting care capacity by 500+ weekly hours per year
Key Responsibilities:
- Lead & Empower: Lead and mentor a multi-disciplinary team to ensure alignment with the Ashridge mission
- Operational Intelligence: Implement robust systems and tech to provide real-time clarity on performance and outcomes
- Financial Stewardship: Manage budgets and protect the financial health of the business without compromising care
- Growth & Business development: Actively identify opportunities and ensure the business is "fit for growth" by driving operational efficiencies that support the scaling of our Live-in and Visiting care capacity
The Ideal Candidate: You are a pragmatic leader who is as comfortable mentoring a carer through a complex situation as you are analysing data to streamline a workflow.
- The Expert: Proven track record in private-pay home care and managing "Outstanding" environments
- The Driver: You don’t just spot gaps; you build the workflows to close them
- The Tech-Adopter: Proficient in Microsoft 365 and care management software to drive data-led decisions
- The Communicator: High integrity, with the ability to represent Ashridge to families and regulators alike
Requirements:
- Level 5 Diploma in Leadership & Management for Adult Social Care (or equivalent/willingness to complete)
- Valid UK Driving Licence
- Enhanced DBS check and excellent professional references
Why Ashridge? You will join a business where your voice matters, and your expertise is valued. Unlike corporate providers, we offer a "seat at the table" where you can directly influence strategy without the usual distractions of banks, private equity, or endless committees. Here, you will be a defining part of a deeply supportive culture dedicated to giving real meaning to the lives of our clients and team alike.
Ashridge Home Care is an equal opportunities employer, committed to diversity, inclusion and the safeguarding of adults at risk. Successful candidates will require an Enhanced DBS check.
Head of Operations in Amersham employer: Ashridge Home Care
Contact Detail:
Ashridge Home Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations in Amersham
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Ashridge Home Care thoroughly. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share specific examples of how you've empowered teams and driven operational efficiencies in previous roles. This is your chance to shine as the strategic partner they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Head of Operations in Amersham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the lives of our clients and team.
Tailor Your CV: Make sure your CV is tailored to the Head of Operations role. Highlight your experience in private-pay home care and any achievements that demonstrate your ability to drive quality and compliance. We love seeing how your background aligns with our mission!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Ashridge Home Care.
How to prepare for a job interview at Ashridge Home Care
✨Know the Company Inside Out
Before your interview, dive deep into Ashridge Home Care's mission, values, and recent developments. Understanding their commitment to quality and compliance will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Style
As a Head of Operations, you'll need to demonstrate your ability to lead and empower a multi-disciplinary team. Prepare examples of how you've successfully mentored others and driven operational efficiencies in previous roles. This will highlight your pragmatic approach and readiness to take ownership.
✨Be Data-Driven
Since the role involves implementing robust systems for operational intelligence, come prepared with insights on how you've used data to make informed decisions in the past. Discuss specific tools or software you've used, especially if you're familiar with Microsoft 365 or care management software.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle complex situations. Think of scenarios where you've had to close gaps in workflows or improve care standards. Practising these responses will help you articulate your experience effectively during the interview.