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- Tasks: Welcome visitors, manage calls, and provide admin support in a busy care home.
- Company: Join Ashmere Derbyshire Ltd, a caring community with a rich heritage in elder care.
- Benefits: Enjoy flexible hours, competitive pay, bonuses, and ongoing training opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Customer service experience and a passion for helping others are essential.
- Other info: Be part of a team that values kindness, teamwork, and personal growth.
The predicted salary is between 11 - 16 £ per hour.
Location: Bakewell Road
Working 17.5 hours per week over 2 shifts.
About The Role
Valley Lodge is a 61 bedded care home consisting of residential rooms and a dementia household. As a Receptionist at Valley Lodge, you will, as and when required, cover busy periods, holidays and sickness. Flexibility to work over all shifts is essential. Please do not apply if you are not flexible for all shifts.
Your main responsibilities will be to:
- Meet and greet visitors into the home
- Answer calls
- Take minutes
- Provide general administration for the home as requested by the home management team
- Be responsible for the fire panel and procedures within the home
- Liaise with residents and relatives arranging family and friend visitation
- Deal with queries from doctors’ surgeries and other health professionals
- Handle calls regarding enquiries about the home
- Conduct show-rounds of the home to potential residents and their families
We are looking for someone with customer facing experience who has a passion for providing an excellent service, is highly organised and looking for a challenge in a busy role.
Benefits
- Annual Ashmere Awards Ceremony
- Discretionary Attendance Bonus
- Eligible for Blue Light Card subscription
- Refer a Friend Scheme (which can earn you up to £200!)
- Pension
- Ongoing Training and Development
- Staff Incentives
- Enhanced rate of pay for bank holidays
- A fantastic employee wellbeing programme
If you believe you have the right skills and attributes for this role, we’d love to hear from you!
Closing Date: Tuesday 10th February, 2026
Contract Type: part-time
Salary: Up to £13.50 Hourly
Receptionist employer: Ashmere Derbyshire
Contact Detail:
Ashmere Derbyshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ashmere Derbyshire Ltd. Understand their values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your customer-facing experience aligns with the role of a receptionist at Valley Lodge. Confidence is key!
✨Tip Number 3
Be flexible and ready to adapt! Since the job requires covering various shifts, highlight your flexibility during the interview. Share examples of times you've successfully adapted to changing situations in previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When filling out your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application: Make sure to tailor your application to the role of Receptionist at Valley Lodge. Highlight your customer service experience and any relevant skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff—just tell us what makes you a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website using the link provided! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Ashmere.
How to prepare for a job interview at Ashmere Derbyshire
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist at Valley Lodge. Familiarise yourself with the tasks like greeting visitors, handling calls, and managing the fire panel. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role requires excellent customer-facing experience, prepare examples from your past where you've provided outstanding service. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your passion for providing excellent service, which is key for Ashmere.
✨Be Ready for Flexibility Questions
Flexibility is essential for this position, so be prepared to discuss your availability and willingness to cover various shifts. Highlight any previous experiences where you adapted to changing schedules or took on extra responsibilities. This will reassure the interviewers that you can handle the demands of the role.
✨Practice Your Communication Skills
As a Receptionist, clear communication is crucial. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member. This will help you feel more comfortable during the actual interview and ensure you convey your ideas effectively.
