People Services Lead

People Services Lead

Birmingham Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead HR operations, manage staff, oversee data analytics, and implement policies.
  • Company: Join a values-driven business focused on people and inclusivity.
  • Benefits: Enjoy hybrid working, flexible options, and a supportive culture.
  • Why this job: Make an impact in a passionate team while developing your leadership skills.
  • Qualifications: Experience in logistics or retail, strong data skills, and CIPD qualification required.
  • Other info: We welcome diverse applicants and support candidates with disabilities.

The predicted salary is between 36000 - 60000 £ per year.

Ashley Kate are excited to be supporting our client based in the Midlands as they recruit into their HR team. Are you a systems-savvy, data-driven HR Operations Manager? If so, this role could be for you!

The role:

  • Support operational areas of the business - warehouse, driving, retail
  • Management of 2 staff - develop, mentor, and support their growth
  • Oversee HRIS - responsible for data, analytics, reporting, and action planning
  • Support and partner with senior leaders within operational areas in absence, performance, employee relations
  • Leadership development - support management teams in upskilling for higher performance
  • Implementation of new policies - ensure policies are up-to-date, aligned with current changes, and regularly reviewed and implemented
  • Support HR Business Partner - in the rollout and implementation of HR initiatives around engagement, wellbeing, talent, and succession
  • Oversee Payroll - ensure process accuracy

You will be joining a passionate, values-driven business with a strong people culture!

We seek an experienced HR Operational Manager with:

  • Experience within logistics, manufacturing, distribution, or retail
  • Strong data and tech savviness
  • Good employment law knowledge
  • CIPD qualification

This role is based in Lichfield on a hybrid basis, with occasional travel to other sites if required.

About Us: We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities and are happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group Privacy Notice.

People Services Lead employer: Ashley Kate HR

Join a dynamic and values-driven organisation in Lichfield, where your expertise as a People Services Lead will be valued and nurtured. With a strong focus on employee development, you will have the opportunity to mentor and support your team while collaborating with senior leaders to drive engagement and performance. Enjoy a hybrid working model that promotes work-life balance, alongside a commitment to diversity and inclusion, making this an excellent place for meaningful and rewarding employment.
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Contact Detail:

Ashley Kate HR Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land People Services Lead

✨Tip Number 1

Familiarise yourself with the latest HRIS technologies and data analytics tools. Being systems-savvy is crucial for this role, so showcasing your proficiency in these areas during networking or interviews can set you apart.

✨Tip Number 2

Connect with current or former employees of the company on LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in conversations with hiring managers.

✨Tip Number 3

Prepare to discuss specific examples of how you've supported leadership development in previous roles. Highlighting your experience in mentoring and upskilling teams will demonstrate your capability to fulfil one of the key responsibilities of this position.

✨Tip Number 4

Stay updated on current employment laws and HR best practices, especially those relevant to logistics and retail. This knowledge will not only help you in interviews but also show your commitment to staying informed in a rapidly changing field.

We think you need these skills to ace People Services Lead

HR Operations Management
Data Analysis and Reporting
HR Information Systems (HRIS)
Leadership and Staff Development
Employee Relations
Performance Management
Policy Implementation and Review
Payroll Management
Strong Communication Skills
Problem-Solving Skills
Knowledge of Employment Law
CIPD Qualification
Adaptability to Change
Collaboration with Senior Leaders

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in HR operations, particularly in logistics, manufacturing, or retail. Emphasise your data-driven approach and any relevant achievements that demonstrate your systems-savviness.

Craft a Compelling Cover Letter: In your cover letter, express your passion for HR and how your skills align with the role. Mention specific experiences where you've supported leadership development or implemented new policies, showcasing your ability to drive performance.

Highlight Relevant Qualifications: Clearly state your CIPD qualification and any other relevant certifications. This will help demonstrate your commitment to professional development and your understanding of employment law.

Showcase Your People Skills: Since the role involves managing staff and supporting their growth, include examples of how you've mentored or developed team members in previous roles. This will illustrate your leadership capabilities and people-focused approach.

How to prepare for a job interview at Ashley Kate HR

✨Showcase Your Data Savviness

As a People Services Lead, you'll need to demonstrate your ability to work with data and analytics. Be prepared to discuss specific examples of how you've used data to drive HR decisions or improve processes in previous roles.

✨Highlight Leadership Experience

Since the role involves managing a small team, it's crucial to showcase your leadership skills. Share experiences where you've developed, mentored, or supported staff, and explain how you fostered their growth.

✨Understand Employment Law

A solid understanding of employment law is essential for this position. Brush up on relevant legislation and be ready to discuss how you've applied this knowledge in past roles, particularly in relation to employee relations and policy implementation.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities in HR operations. Think about challenges you've faced in logistics or retail environments and how you resolved them, especially regarding performance management and employee engagement.

People Services Lead
Ashley Kate HR
Location: Birmingham
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