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- Tasks: Support refugees in their integration journey, providing tailored advice and guidance.
- Company: ACH, a social enterprise empowering refugees and migrants in the UK.
- Benefits: Competitive salary, 25 days leave, flexible working, and professional development opportunities.
- Other info: Join a diverse team in a supportive environment with excellent growth potential.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience with asylum seekers or refugees and strong advocacy skills.
The predicted salary is between 27300 - 27300 £ per year.
About Us
ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services.
Why We Do What We Do
Our mission goes beyond individual support; we actively challenge and disrupt the systems that perpetuate inequalities in our society. With a proven track record of delivering effective support services, in 2024, we helped house over 1,400 individuals and provided support to over 500 of our service users, helping them to achieve their personal goals and lead fulfilling lives in their new country.
We are now looking for a Support and Integration Officer to join us in Bristol on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm.
Our Commitment to You
- Salary of £27,300 per annum
- 25 days annual leave, plus bank holidays
- Pension
- Flexible working
- Employee Recognition Programme
- Training and development opportunities
- Employee Assistance Programme
- Social gatherings and staff retreats
- A fully stocked staffroom!
This is a fantastic opportunity for an individual with experience of working with asylum seekers or refugees and providing advice and guidance, advocacy and culturally sensitive support to join our purpose-driven organisation and make a genuine difference in people's lives.
You will have the chance to support individuals to navigate life in the UK and achieve their personal goals, whilst developing your own career and driving towards your professional ambitions. What's more, you'll discover a supportive and collaborative environment where you will be enabled to further your portfolio of experience across a wide range of support areas and enhance your skills in case management, advocacy and integration services.
What You'll Be Doing
As a Support and Integration Officer, you will work with refugees to enable their successful resettlement and integration within UK-based communities. Specifically, you will provide tailored support, advice and guidance to a designated caseload, completing assessments, developing personalised support plans and providing ongoing support across a range of areas, including housing, employment, health and education.
You’ll offer practical, informed guidance on housing, finance, education, health, and immigration, as well as providing support with budgeting, registering with care providers, and creating social networks. Offering advocacy support, you will also advise on volunteering, training, and employment opportunities.
Additionally, you will:
- Make referrals to relevant departments and partner agencies
- Maintain accurate case records and files to a high standard
- Participate fully in team meetings, training, supervision, and other staff activities
- Organise house meetings and carry out property and community visits
What We're Looking For
To be considered as a Support and Integration Officer, you will need:
- Experience of working with asylum seekers or refugees in a voluntary or paid capacity
- Experience of providing advice and guidance, advocacy and culturally sensitive support
- Experience of creating support plans, completing needs assessments
- Experience and knowledge of working with people with complex/multiple support needs
- Experience and capability to support refugees in the UK
- An understanding of the importance of safeguarding, in relation to working with vulnerable adults
Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 24th April 2026.
Webrecruit and ACH are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you're ready to support refugees in building independent and fulfilling lives as a Support and Integration Officer, please apply via the button shown.
Support and Integration Officer employer: Ashley Community Housing
Contact Detail:
Ashley Community Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support and Integration Officer
✨Tip Number 1
Network like a pro! Reach out to people in the field of refugee support and integration. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a recommendation.
✨Tip Number 2
Prepare for interviews by researching ACH and understanding their mission. Be ready to discuss how your experience aligns with their goals. Show them you're not just looking for any job, but that you're genuinely passionate about making a difference in the lives of refugees and migrants.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to advocacy and culturally sensitive support. Use real-life examples from your past experiences to demonstrate your skills and commitment to helping others.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team at ACH and contributing to our mission of empowering refugees and migrants.
We think you need these skills to ace Support and Integration Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with refugees or asylum seekers. We want to see how your skills align with our mission at ACH!
Showcase Your Passion: Let your enthusiasm for supporting refugees shine through in your application. Share personal stories or experiences that demonstrate your commitment to making a difference in their lives.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your relevant experience and skills, so we can easily see why you’d be a great fit for the Support and Integration Officer role.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Ashley Community Housing
✨Know Your Stuff
Before the interview, make sure you understand ACH's mission and values. Familiarise yourself with the challenges faced by refugees and asylum seekers in the UK. This will help you demonstrate your passion for the role and show that you’re genuinely interested in making a difference.
✨Showcase Relevant Experience
Prepare specific examples from your past work or volunteer experiences that highlight your skills in providing advice, guidance, and culturally sensitive support. Be ready to discuss how you've created support plans or worked with individuals facing complex needs.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the organisation.
✨Be Yourself
Authenticity goes a long way. Be honest about your motivations for wanting to work with refugees and how you can contribute to their integration. Let your personality shine through, as cultural fit is just as important as skills and experience.