Refugee Support and Integration Officer in Bristol
Refugee Support and Integration Officer in Bristol

Refugee Support and Integration Officer in Bristol

Bristol Full-Time 22000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support refugees in their integration journey, managing caseloads and providing tailored guidance.
  • Company: ACH is a social enterprise empowering refugees and challenging societal inequalities.
  • Benefits: Enjoy a competitive salary, flexible working, 25 days leave, and a supportive work culture.
  • Why this job: Make a real difference in people's lives while working in a diverse and inclusive environment.
  • Qualifications: Experience in culturally-sensitive support and managing complex needs is essential.
  • Other info: Join a passionate team dedicated to redefining refugee integration in the UK.

The predicted salary is between 22000 - 30000 £ per year.

About Us

ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our mission goes beyond individual support; we actively challenge and disrupt the systems that perpetuate inequalities in our society. With a proven track record of delivering effective support services, we've already helped over 1,000 individuals achieve their personal goals and lead fulfilling lives in their new country in 2021 alone.

We are now looking for a Refugee Support and Integration Officer to join us on a full-time, permanent basis, working 37.5 hours per week.

The Benefits:

  • Salary of £26,521 per annum
  • 25 days annual leave, plus bank holidays
  • Pension
  • Flexible working
  • Employee Recognition Programme
  • Training and development opportunities
  • Supportive, inclusive, and diverse work environment
  • Employee Assistance Programme
  • Social gatherings and staff retreats
  • A fully stocked staffroom!

This is a rewarding opportunity for an experienced support worker with a background of working in a culturally-sensitive setting and with those with complex/multiple support needs to join our impactful and values-led organisation. In this rewarding role, your support and guidance will be transformative to the lives of our tenants, making a hugely positive impact on their experience with us and in their new home.

As a Refugee Support and Integration Officer, you will focus on enabling the resettlement and successful integration of refugees. Joining our Support and Integration Team, you will manage a caseload of tenants providing high standards of support, as well as quality information and guidance. You will carry out pre-tenancy assessments, develop personalised support plans and review these regularly, and ensure culturally-sensitive support is delivered.

Providing advice and support on a range of issues including housing, finance, education, employment, health and immigration, you will assist with budgeting, social networks, training and employment. Additionally, you will:

  • Signpost to other relevant services and agencies
  • Organise group trips for tenants
  • Forge links with external organisations
  • Accompany tenants to appointments with various services
  • Visit tenants in their properties and the community

To be considered as a Refugee Support and Integration Officer, you will need:

  • Experience of providing advice and guidance, advocacy, and culturally sensitive support
  • Experience and knowledge of working with people with complex/multiple support needs
  • The ability to assess, manage, and review needs and risks effectively
  • The ability to maintain accurate records and manage a caseload
  • Strong organisational and planning skills

The closing date for this role is 13th June 2025.

Webrecruit and ACH are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

If you want to step into this exciting and rewarding role as a Refugee Support and Integration Officer, please apply via the button shown.

Refugee Support and Integration Officer in Bristol employer: Ashley Community Housing

ACH is an exceptional employer located in Bristol, dedicated to empowering refugees and migrants through a supportive and inclusive work culture. With a strong focus on employee growth, we offer comprehensive training and development opportunities, alongside a competitive salary and generous benefits such as flexible working and a vibrant social environment. Join us to make a meaningful impact while being part of a diverse team that champions purpose and values every individual.
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Contact Detail:

Ashley Community Housing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Refugee Support and Integration Officer in Bristol

✨Tip Number 1

Familiarise yourself with the local refugee support landscape in Bristol. Understanding the key organisations, services, and community resources available will not only help you in your role but also demonstrate your commitment to the cause during interviews.

✨Tip Number 2

Network with professionals already working in refugee support or related fields. Attend local events or workshops to connect with others who share your passion, as personal recommendations can often lead to job opportunities.

✨Tip Number 3

Stay updated on current issues affecting refugees and migrants in the UK. Being knowledgeable about recent policies, challenges, and success stories will allow you to engage in meaningful conversations during interviews and showcase your dedication.

✨Tip Number 4

Prepare to discuss specific examples from your past experiences that highlight your ability to provide culturally-sensitive support and manage complex needs. Real-life scenarios can effectively illustrate your skills and suitability for the role.

We think you need these skills to ace Refugee Support and Integration Officer in Bristol

Culturally Sensitive Support
Advocacy Skills
Experience with Complex Needs
Case Management
Assessment and Risk Management
Record Keeping
Organisational Skills
Planning Skills
Communication Skills
Knowledge of Housing and Immigration Issues
Networking and Relationship Building
Group Facilitation
Budgeting Assistance
Empathy and Compassion

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Refugee Support and Integration Officer position. Tailor your application to highlight relevant experiences that align with these expectations.

Highlight Relevant Experience: Emphasise your experience in providing culturally-sensitive support and working with individuals with complex needs. Use specific examples from your past roles to demonstrate your skills in advocacy, guidance, and case management.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting refugees and your commitment to challenging inequalities. Make sure to connect your personal values with those of the organisation, showcasing why you would be a great fit.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.

How to prepare for a job interview at Ashley Community Housing

✨Show Your Passion for Support Work

Make sure to express your genuine passion for helping refugees and migrants. Share personal stories or experiences that highlight your commitment to empowering individuals and challenging inequalities.

✨Demonstrate Cultural Sensitivity

Prepare examples that showcase your experience in culturally-sensitive settings. Discuss how you have adapted your approach to meet the diverse needs of individuals from various backgrounds.

✨Highlight Your Organisational Skills

Be ready to discuss how you manage your caseload and maintain accurate records. Provide specific examples of how you prioritise tasks and ensure that all clients receive the support they need in a timely manner.

✨Prepare for Scenario-Based Questions

Anticipate questions that may ask how you would handle specific situations, such as supporting a tenant with complex needs. Think through your responses and be prepared to explain your thought process and decision-making.

Refugee Support and Integration Officer in Bristol
Ashley Community Housing
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