At a Glance
- Tasks: Support refugees and migrants in achieving their personal goals through mentoring and guidance.
- Company: ACH, a social enterprise dedicated to empowering diverse communities.
- Benefits: Competitive salary, flexible working, training opportunities, and 25 days' annual leave.
- Other info: Join a purpose-driven team with a commitment to diversity and inclusion.
- Why this job: Make a real difference by helping individuals integrate and thrive in their new lives.
- Qualifications: Experience in mentoring or coaching, and knowledge of community services.
The predicted salary is between 28271 - 28271 £ per year.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Coventry
Who We Are
ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services.
Why We Do What We Do
Our mission goes beyond individual support; we actively challenge and disrupt the systems that perpetuate inequalities in our society. With a proven track record of delivering effective support services, in 2025 we helped house over 1,500 individuals and provided support to over 600 of our service users, helping them to achieve their personal goals and lead fulfilling lives in their new country.
Coventry Language and Integration Programme (CLIP)
Through our Coventry Language and Integration Programme (CLIP), we work with Coventry City Council and Coventry Adult Education to help refugees, vulnerable migrants and newly arrived individuals improve their English and workplace communication skills, access employment and integrate into life in the UK.
We are now looking for a Pathway Navigator to join us on a full-time basis, working Monday to Friday, 37.5 hours per week on a one year fixed-term contract.
Our Commitment to You
- Salary of £28,271 per annum
- 25 days' annual leave, plus bank holidays
- Pension
- Flexible working
- Employee Recognition Programme
- Training and development opportunities
- Employee Assistance Programme
- Social gatherings and staff retreats
- A fully stocked staffroom!
This is a fantastic opportunity for a compassionate mentor, coach or adviser with experience of working with diverse communities and supporting individuals into education or work, or those facing social inclusion barriers, to join our purpose-driven organisation.
In this highly rewarding role, you will be at the heart of empowering individuals to achieve their goals, breaking down barriers and opening up meaningful opportunities that create lasting change for those who need it most. And, in return, you'll receive a thoughtful, well-rounded rewards package that recognises your efforts, supports your wellbeing and helps you thrive both professionally and personally.
So, if you're ready to take on an impactful role and help our users move forward with confidence, we want to hear from you!
What You'll Be Doing
As a Pathway Navigator, you will support refugee and migrant learners on the Coventry Language and Integration Programme (CLIP) to build their confidence and independence and progress towards their personal goals. Providing Information, Advice and Guidance through one-to-one and group support, you will develop personal integration plans, review progress and help learners overcome barriers to participation, learning and integration.
Bridging the gap between classroom-based ESOL learning and everyday life, you will help learners practice their English, engage with their communities, access local services and progress towards further learning, volunteering and employment.
Additionally, you will:
- Deliver community activities and local engagement opportunities
- Support digital inclusion and access to online services and opportunities
- Facilitate employability activities, workplace visits and employer engagement
- Maintain learner records, case notes and progression documentation
- Build relationships with local organisations, community groups and service providers
- Represent ACH at networking events, community activities and stakeholder meetings
What We're Looking For
To be considered as a Pathway Navigator, you will need:
- Experience of providing one-to-one support, mentoring, coaching or guidance
- Experience of supporting people facing barriers to education, employment or social inclusion
- Experience of working with diverse communities
- Experience of organising or facilitating group activities, workshops or community-based sessions
- Knowledge of Information, Advice and Guidance principles and frameworks
- Knowledge of safeguarding responsibilities and professional boundaries
- Knowledge of progression pathways into education, volunteering and employment
- Knowledge of community services and support networks
- A Level 2 English qualification or equivalent
- A Level 3 Information, Advice and Guidance qualification, or a willingness to work towards one
The closing date for this role is 15th October 2026.
Other organisations may call this role Learner Support Officer, Learner Support Adviser, Community Support Officer, Integration Support Officer, Refugee Support Worker, Migrant Support Worker, Progression Adviser, Employment Support Adviser, Community Engagement Officer, or Information, Advice and Guidance Adviser.
Webrecruit and ACH are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to empower refugees and migrants to build brighter futures as a Pathway Navigator, please apply via the button shown.
Pathway Navigator (Employability Mentor) in Coventry employer: Ashley Community Housing
ACH is an exceptional employer that prioritises the empowerment of refugees and migrants, fostering a supportive and inclusive work environment in Bristol. With a strong commitment to employee development, flexible working hours, and a focus on wellbeing, we offer meaningful opportunities for growth while making a tangible impact in the community. Join us to be part of a diverse team dedicated to challenging inequalities and supporting young people in their journey towards independence.
StudySmarter Expert Advice🤫
We think this is how you could land Pathway Navigator (Employability Mentor) in Coventry
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Ashley Community Housing.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Ashley Community Housing.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Ashley Community Housing.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Ashley Community Housing. Apply directly through us to stand out!
We think you need these skills to ace Pathway Navigator (Employability Mentor) in Coventry
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Ashley Community Housing. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Pathway Navigator (Employability Mentor), ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Ashley Community Housing
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Ashley Community Housing. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
