At a Glance
- Tasks: Engage with diverse communities, delivering workshops and activities to empower residents.
- Company: ACH is a social enterprise dedicated to supporting refugees and migrants in the UK.
- Benefits: 25 days annual leave, flexible working, training opportunities, and an employee recognition programme.
- Other info: Join a purpose-driven organisation committed to social inclusion and positive change.
- Why this job: Make a real difference in people's lives while growing your career in community engagement.
- Qualifications: Experience with diverse communities and facilitating community activities is essential.
The predicted salary is between 30000 - 40000 £ per year.
ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. With a proven track record of delivering effective support services, in 2025, we helped house over 1,500 individuals and provided support to over 600 of our service users, helping them to achieve their personal goals and lead fulfilling lives in their new country.
We are now looking for a Resident Engagement Officer to join us on a full-time basis, working 37.5 hours per week, for a 12 month fixed-term contract.
- 25 days annual leave, plus bank holidays
- Pension
- Flexible working
- Employee Recognition Programme
- Training and development opportunities
- Employee Assistance Programme
This is a meaningful opportunity for a community engagement professional with experience working with refugees, migrants or socially excluded groups to join our purpose-driven organisation. You will have the chance to drive social inclusion and real change for marginalised individuals, supporting them to feel seen, respected and empowered, whilst shaping the services that positively affect their lives.
With flexible working, training and development opportunities and the chance to be part of a social enterprise changing lives, this is a fantastic role in which to grow your career while making a real difference. If you are ready to help create stronger connections, amplify resident voices and support positive change, read on and apply today.
As a Resident Engagement Officer, you will support the delivery of our Social Housing Innovation Fund project, Trusted Voices: A Council of Elders Model for Refugee Resident Engagement. Within this practical, community engagement role, you will work closely with the Resident Engagement Lead, delivering workshops, drop-in sessions, peer discussions and other engagement activities that help residents feel heard, included and empowered. You will also encourage participation through culturally responsive and trauma-informed approaches and help identify and remove barriers to engagement.
- Liaise with residents, interpreters and community representatives
- Collect resident feedback, case studies and programme data
To be considered as a Resident Engagement Officer, you will need:
- Experience working directly with diverse communities, particularly refugees, migrants, or socially excluded groups
- Experience supporting or facilitating community activities, workshops, or engagement sessions
- Experience building positive relationships with individuals from different cultural backgrounds
- An understanding of the challenges faced by refugee and migrant communities
- To be educated to Level 3 or have equivalent experience in community engagement, housing, social care, youth work, or a related field
Due to the nature of this post, an enhanced DBS check will be required for the successful applicant, with their prior consent.
Webrecruit and ACH are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. If you are looking for a rewarding role as a Resident Engagement Officer, please apply via the button shown.
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