Welfare & Attendance Officer in Rugby

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Ashlawn School

Welfare & Attendance Officer

Welfare & Attendance Officer in Rugby

Rugby Full-Time On-site

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Location: Ashlawn School, Rugby, UK

Salary: NJC12 to NJC17 £29,542.00 - £32,046.00 FTE £25,885.02 to £28,024.81 actual salary

Contract Type: Permanent

Education Phases: Secondary, Sixth Form Or College;

Job Roles: Other Support;

Working Patterns: Full-Time;

Key Stagess: Ks3, Ks4;

Application Deadline: Friday, 23rd October 2026

Interview Date: TBC

Expected Working Start Date: Subject to vetting

Visa Sponsorship Available: No

Is a Shared Job: No

About us

Ashlawn School is a high-performing, co-educational bi-lateral school located in Rugby, Warwickshire. As part of the Transforming Lives Educational Trust (TLET), we offer both selective grammar and non-selective places, creating a unique and inclusive learning environment where all students are challenged and supported to achieve their full potential. With a strong reputation for academic excellence, outstanding pastoral care, and a vibrant co-curricular programme, Ashlawn is a forward-thinking school committed to continuous improvement. Our staff are passionate, dedicated professionals who work collaboratively to inspire a love of learning and shape the leaders of tomorrow. Joining Ashlawn means becoming part of a dynamic, supportive community that values innovation, ambition, and the development of every individual—both students and staff alike.

Job Description

Job Purpose:

To work with the Admin Services team Leader and Warwickshire Attendance Service (WAS) to monitor, support and challenge families so that attendance at Ashlawn School is World Class.
To carry out home visits to ensure every child is safe and well.
To monitor requests for holidays and liaise with the Admin Services Team Leader and WAS regarding fines.
To undertake work in accordance with any rules and regulations relating to safeguarding and promoting the safety and welfare of children.
To work collaboratively with the Administration team.
To lead and develop rewards and trips and enrichment opportunities to support the personal development of students.

Main Roles & Responsibilities:

Under the direction of the Admin Services Team Leader:

To work with the Admin Services Team Leader and pastoral team to monitor and support pupil attendance, including the management of the staged letter process in accordance with the Attendance Policy.
To ensure the school meets the attendance target of 95% for all students where possible
To work in line with Working Together to Improve School Attendance – August 2024
To carry out home visits in accordance with the ‘Missing from Education’ flowchart
To monitor, track and report the punctuality of all students
To monitor, track and report the truancy of all students
To contact parents/carers or wider stakeholders as directed
To answer the phone energetically and with enthusiasm, managing and directing calls effectively
To deal with difficult or challenging parents/carers, de-escalating and ensuring that the school’s polices are followed at all times
To carry out general administration duties as required
To actively contribute to the wider culture and ethos of the school.
Any other duties deemed reasonable by the line manager.

Staff, Performance Management and Professional Development

To work with your line manager in order to ensure you fulfil the expectations of the annual performance cycle.

Premises and Administration

To ensure that the office environment is safe, well maintained and in keeping with the School Health and Safety policy, reporting any concerns directly to the Site Services Officer.

Safeguarding

To be aware that all staff are responsible for the safeguarding and promotion of the welfare of children

This job description sets out the duties and responsibilities of the post at the time it was drawn up. Such duties and responsibilities may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post.

The post holder will have a shared responsibility for the safeguarding of all children and young people. The post holder has an implicit duty to promote the welfare of all children and young people.

Benefits

As an employee within the TLET family, you can expect standard contractual benefits including sick pay, holiday pay, pensions* and pay reviews in accordance with STPCD and NJC national guidelines.

In addition, we are pleased to offer the current additional benefits for our staff:

Access to the Health Assured employee assistance programme
One "Thank You Day" per annum
Eye care vouchers
A cycle to work scheme
Clothing (including coats) to be provided in accordance with PPE requirements across all sites

Where possible, we also aim to signpost opportunities for our staff to access discounts and special offers for the education sector. Recent examples have included:

Gym membership in accordance with the agreed local discount
Teacher discounts with certain retailers

Desired Criteria

Further relevant qualifications, e.g. A Levels, Bachelors level qualification, DSL Training, First Aid Training.
Relevant administration or Business Management qualifications.
Experience with SIMS / EDULINK/ CPOMS / Studybugs
Experience of safeguarding protocols
Experience in a secondary school setting
Experience of working in similar roles
Experience of administrative roles
Experience of safeguarding protocols
Experience in a secondary school setting
Experience of working in similar roles
Experience of administrative roles

Essential Criteria

Minimum GCSE (or equivalent) grade 4 in English and Maths
To hold a Full UK Driving License with appropriate insurance
Experience of Attendance Monitoring
Demonstrable enthusiasm for working with young people and as part of a team
Experience of supporting children / young people
Experience of front of house / administrative roles
Demonstrate a commitment to understand the CARE values and those values of the wider Transforming Lives Educational Trust.
Experience of Attendance Monitoring
Demonstrable enthusiasm for working with young people and as part of a team
Experience of supporting children / young people
Experience of front of house / administrative roles
Demonstrate a commitment to understand the CARE values and those values of the wider Transforming Lives Educational Trust.
Able to demonstrate the appropriate motivation to work with young people
Able to form appropriate relationships
Able to maintain exemplary levels of adherence to safeguarding expectations
Able to demonstrate initiative and work constructively as part of a team
Having an exemplary eye for detail
Flexible approach
Good communication skills
Self-motivated, hardworking, able to use initiative and requiring minimal guidance and supervision
Demonstrates tact, discretion and confidentiality
Demonstrate leadership skills

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