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- Tasks: Provide top-notch IT support and troubleshoot technical issues across our offices.
- Company: Join a leading law firm in Exeter that values innovation and employee growth.
- Benefits: Enjoy a positive work-life balance, wellbeing support, and opportunities for professional development.
- Why this job: Be part of a dynamic team making a real difference in a supportive environment.
- Qualifications: Experience in IT support and strong interpersonal skills are a must.
- Other info: A valid UK driving license is required for occasional travel.
The predicted salary is between 30000 - 40000 £ per year.
A leading law firm in Exeter is seeking an experienced IT Support professional to provide high-quality support across its offices. The role involves troubleshooting technical issues, assisting with new equipment provisioning, and ensuring efficient service delivery.
Strong interpersonal skills and a proactive mindset are essential, along with a valid UK driving license due to occasional travel.
Join a company committed to innovation and employee growth, with support for wellbeing and a positive work-life balance.
IT Support Specialist — Tech Bar & Field Tech in Exeter employer: Ashfords
Contact Detail:
Ashfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Specialist — Tech Bar & Field Tech in Exeter
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the law firm on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. We want to show off our troubleshooting skills and how we handle pressure, so role-play with a mate or in front of the mirror!
✨Tip Number 3
Show your personality! When we get the chance to meet the team, let our enthusiasm for tech and helping others shine through. A positive attitude can set us apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we fit the role perfectly.
We think you need these skills to ace IT Support Specialist — Tech Bar & Field Tech in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience and skills. We want to see how you've tackled technical issues in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your interpersonal skills and proactive mindset. Let us know why you’re excited about joining our team and how you can contribute to our innovative environment.
Showcase Your Problem-Solving Skills: In your application, include specific instances where you've successfully resolved technical issues. We love seeing how you approach challenges, so share those stories with us!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Ashfords
✨Know Your Tech Inside Out
Make sure you brush up on the latest IT support tools and troubleshooting techniques. Familiarise yourself with common issues that law firms might face, like software compatibility or network connectivity problems. Being able to discuss specific scenarios will show your expertise.
✨Show Off Your Interpersonal Skills
Since strong interpersonal skills are key for this role, think of examples where you've successfully communicated with non-technical staff. Prepare to share how you’ve handled difficult situations or provided exceptional customer service in the past.
✨Demonstrate Your Proactive Mindset
Be ready to talk about times when you took the initiative to solve a problem before it escalated. This could be anything from suggesting new tech solutions to improving existing processes. Companies love candidates who can think ahead!
✨Plan for Travel and Flexibility
Since the role involves occasional travel, mention your valid UK driving license and any experience you have with travelling for work. Highlight your flexibility and willingness to adapt to different office environments, which shows you're ready for the dynamic nature of the job.