Retail Catering Assistant - Chertsey

Contract Type: 0Salary: £24873 – £24873Partner Org: Ashford & St. Peter's Hospital Foundation Trust

We currently have an exciting opportunity for a forward thinking, proactive and highly motivated Catering Assistant. Delivering excellence in retail catering and patient experience is our driving force and in return we offer commitment to your personal development and a competitive salary. The role is to work as part of a rota to provide food services from 7am – 7pm, 365 days per year. Main base is St Peter’s Hospital, with requirement to work across both St Peter’s and Ashford Hospital sites to fulfil role and working at any other Trust site as required.

Main duties of the job

To carry out a wide range of general retail catering duties within our on-site retail outlet ensuring a high quality level of customer service and food safety following set procedures and specifications. Strong customer service skills are essential.

Serving staff and visitors freshly prepared products, preparing refreshments including hot and cold speciality drinks. Replenishing stock displays and ensuring all areas are clean and tidy.

To have made an effective contribution to reaching the Trust’s vision, strategic objectives and key work programmes.

To ensure codes of practice for HACCP and food safety are followed.

To monitor temperature control procedures following set specification.

Audit check dates and stock rotation of all food commodities within working areas.

Good communication skills are required, both face to face and on the telephone. The post holder will be expected to communicate with, patient’s visitors and staff.

To ensure compliance with all aspects of Health and Safety/ food safety legislation and the correct use of personal protective equipment.

Working for our organisation

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team

Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Detailed job description and main responsibilities

Duties include serving staff and visitors freshly prepared products, preparing refreshments including hot and cold speciality drinks. Replenishing stock displays and ensuring all areas are clean and tidy.

Ensure that crockery & cutlery are cleaned, maintained to the highest standard of cleanliness and safely stored to prevent unnecessary breakage

Good communication skills are required, both face to face and on the telephone. The post holder will be expected to communicate with, patient’s visitors and staff.

To have made an effective contribution to reaching the Trust’s vision, strategic objectives and key work programmes.

To ensure codes of practice for HACCP and food safety are followed.

To monitor temperature control procedures following set specification.

Audit check dates and stock rotation of all food commodities within working areas.

Maintain excellent personal hygiene and uniform standard.

To observe correct use and care of equipment, reporting breakdowns or defects to ensure maximum efficiency and serviceability of all equipment used within all retail outlets.

Report faults/equipment failures to supervisors and management.

Maintain excellent cleaning standards within all working areas following set specifications and cleaning schedules whilst complying with COSH data and training.

Comply with the Health and Safety at Work Act 1974. Every employee has a responsibility for themselves and others who may be affected by their acts or omissions whilst at work.

To operate equipment in a safe and responsible manner ensuring you comply with the local safe systems of work and on the job training that has been given to you.

Operate the dishwasher machine and maintain the standard of cleanliness for an efficient operation and report any faults/breakdowns.

Complete all relevant control documentation including recording the temperature of food and equipment.

To maintain patient and visitor safety through vigorous and consistent compliance with Trust Policy and Food Hygiene Legislation including the prevention and control of infection and hand hygiene.

Person specificationQualifications and Further TrainingEssential criteria

• Educated to GCSE level or equivalent

Desirable criteria

• Food Hygiene Level 2

ExperienceEssential criteria

• Demonstrable catering experience

Desirable criteria

• Retail Catering experience of operating barista coffee machines

KnowledgeEssential criteria

• NHS Constitution
• Food safety & Hygiene
• Knowledge of various tasks and the ability to perform catering tasks

Desirable criteria

• Strategic objectives
• Food Safety Act 1990

SkillsEssential criteria

• You have knowledge & awareness of food safety and hygiene
• Ability to work on own initiative
• Effective oral/written skills
• Communication and interpersonal skills