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- Tasks: Join our team as a Clinical Office Administrator, managing the Straight to Test pathway for gastroenterology patients.
- Company: Be part of Ashford & St. Peter's Hospital Foundation Trust, serving over 410,000 people in Surrey.
- Benefits: Enjoy NHS perks like excellent pension schemes, on-site nurseries, and career development support.
- Why this job: Make a real impact in healthcare while working in a supportive and dynamic environment.
- Qualifications: Previous administrative experience is essential; NHS experience is a plus.
- Other info: This is a fixed-term contract for six months with opportunities for professional growth.
The predicted salary is between 25883 - 26958 £ per year.
Contract Type: 0Salary: £25883 – £26958Partner Org: Ashford & St. Peter\’s Hospital Foundation Trust
- Fixed Term Contract for six months
- The role is Straight to Test (STT) Administrator for gastroenterology
- To monitor the Electronic Referral System and help to identify patients who require a STT pathway alongside the consultants
- Supporting consultants to manage the Straight to Test pathway for gastroenterology patients
- Working as part of the wider Gastroenterology Admin team and supporting any additional tasks as required for the running of the service
- Supporting consultants to review histology results
- Managing the Straight to Test Pathway from end to end
- Ensuring patients are dealt with in a timely manner and investigations ordered
- Working with the Assistant Service Manager and Team Lead for Gastroenterology to ensure that patients on the waiting list have their STT pathway managed effectively
Main duties of the job
- Fixed Term Contract for six months
- Candidate needs to be confident to manage own workload as well as being part of a team
- Able to use Microsoft office, email, excel and other Trust systems of which training will be available
Working for our organisation
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter\’s, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts and in addition:
- Excellent pension scheme and annual leave entitlement
- On-site Nurseries
- On-site staff cafes
- On-site parking
- Support in career development
- Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please visit:
www.asph-careers.org
Detailed job description and main responsibilities
- Fixed Term Contract for six months
- The role is Straight to Test (STT) Administrator for gastroenterology
- To monitor the Electronic Referral System and help to identify patients who require a STT pathway alongside the consultants
- Supporting consultants to manage the Straight to Test pathway for gastroenterology patients
- Working as part of the wider Gastroenterology Admin team and supporting any additional tasks as required for the running of the service
- Supporting consultants to review histology results
- Managing the Straight to Test Pathway from end to end
- Ensuring patients are dealt with in a timely manner and investigations ordered
- Working with the Assistant Service Manager and Team Lead for Gastroenterology to ensure that patients on the waiting list have their STT pathway managed effectively
Person specification
Experience
Essential criteria
- Extensive secretarial or administrative experience
- Previous experience of working in a busy office and dealing with conflicting demands
Desirable criteria
- NHS Experience
- Audio Typing
- Experience of working in a front-line position with the general public
Knowledge
Essential criteria
- NHS Constitution
- Trust vision, values, strategic objectives and key work programmes
- Have an awareness of target deadlines and their significance.
Desirable criteria
- NHS systems and procedures
- Various secretarial & administrative procedures.
Skills
Essential criteria
- You have a good understanding of their communication, physical & emotional needs; can identify their individual needs and preferences, their changing needs and recognise and promote their independence.
- You have knowledge & awareness of diversity and human rights and the competencies appropriate to your role to support their diverse needs and human rights.
- Professional, smart and positive self presentation. Courteous and helpful telephone manner
- Good written & verbal communication skills. Able to communicate courteously, concisely and effectively with all levels of staff and with the public and demonstrate
- Ability to work as part of a team and support colleagues as required. Able to prioritise the work load and work to deadlines
- Able to use initiative and judgement in dealing properly with day to day issues and queries
- Able to work under pressure
- Able to understand and maintain confidentiality at all times.
Desirable criteria
- Working knowledge of Powerchart, Surrey Safe Care, Dictate I.T, Evolve
Clinical Office Administrator, Gastroenterology - Chertsey employer: Ashford & St. Peter's Hospital Foundation Trust
Contact Detail:
Ashford & St. Peter's Hospital Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Office Administrator, Gastroenterology - Chertsey
✨Tip Number 1
Familiarise yourself with the Electronic Referral System used in gastroenterology. Understanding how this system works will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with current or former employees of Ashford & St. Peter's Hospital Foundation Trust. They can provide valuable insights into the work culture and expectations, which can be beneficial for your application and interview.
✨Tip Number 3
Brush up on your knowledge of NHS procedures and policies, especially those related to patient pathways. This will show your commitment to understanding the healthcare environment and your readiness to contribute effectively.
✨Tip Number 4
Prepare specific examples from your past experience that showcase your ability to manage conflicting demands and work under pressure. This is crucial for the role, and having these examples ready will help you stand out during the interview.
We think you need these skills to ace Clinical Office Administrator, Gastroenterology - Chertsey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly in a healthcare setting. Emphasise skills like managing workloads, using Microsoft Office, and any previous NHS experience.
Craft a Strong Cover Letter: In your cover letter, explain why you are interested in the Clinical Office Administrator role specifically for gastroenterology. Mention your understanding of the STT pathway and how your skills align with the job requirements.
Highlight Relevant Skills: Clearly outline your communication skills, ability to work under pressure, and experience with administrative tasks. Use specific examples to demonstrate how you've successfully managed similar responsibilities in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Ashford & St. Peter's Hospital Foundation Trust
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Straight to Test Administrator in gastroenterology. Familiarise yourself with the Electronic Referral System and the importance of managing patient pathways effectively.
✨Demonstrate Your Administrative Skills
Be prepared to discuss your previous administrative experience, especially in busy office environments. Highlight any relevant NHS experience and your ability to handle conflicting demands while maintaining a professional demeanour.
✨Showcase Your Communication Abilities
Effective communication is key in this role. Be ready to provide examples of how you've communicated with both colleagues and the public, ensuring clarity and courtesy in all interactions.
✨Emphasise Teamwork and Initiative
This position requires working as part of a team while also managing your own workload. Share instances where you've successfully collaborated with others and taken the initiative to resolve issues or improve processes.
