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- Tasks: Manage patient inquiries and appointments while ensuring efficient service delivery.
- Company: Friendly healthcare practice dedicated to excellent patient care.
- Benefits: Flexible hours, supportive team environment, and opportunities for professional growth.
- Why this job: Make a difference in patients' lives while working in a dynamic healthcare setting.
- Qualifications: Strong communication skills and experience in healthcare administration required.
- Other info: Join a collaborative team focused on delivering top-notch patient care.
The predicted salary is between 24000 - 36000 £ per year.
A healthcare practice in England is seeking a Medical Receptionist/Care Navigator to handle incoming patient inquiries and manage appointments. This role requires excellent communication skills, experience in healthcare administration, and knowledge of practice management systems like Emis Web.
The successful candidate will work in a friendly team to ensure efficient service delivery. Ensure compliance with confidentiality and data protection regulations is essential. Flexibility may be required during different opening hours.
Care Navigator & Medical Receptionist employer: Ashford Medical Partnership
Contact Detail:
Ashford Medical Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Navigator & Medical Receptionist
✨Tip Number 1
Make sure to brush up on your communication skills! As a Care Navigator, you'll be the first point of contact for patients, so practice how you can convey information clearly and empathetically.
✨Tip Number 2
Familiarise yourself with practice management systems like Emis Web. If you haven't used it before, check out online tutorials or resources to get a head start. It’ll show you're proactive and ready to hit the ground running!
✨Tip Number 3
Network with current or former employees in similar roles. They can provide insider tips on what the team values most and what challenges you might face. Plus, it’s a great way to make connections in the healthcare field!
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application and help you land that role. Keep an eye on your email for any updates or interview invites – we’re rooting for you!
We think you need these skills to ace Care Navigator & Medical Receptionist
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about handling patient inquiries, make sure your application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can effectively interact with patients and colleagues.
Highlight Your Experience: We want to see your experience in healthcare administration shine through! Mention any relevant roles you've had, especially if you've worked with practice management systems like Emis Web. This will show us you're ready to hit the ground running.
Emphasise Teamwork: This position involves working in a friendly team, so let us know about your teamwork experiences. Share examples of how you've collaborated with others to ensure efficient service delivery in previous roles.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Ashford Medical Partnership
✨Know Your Stuff
Make sure you brush up on your knowledge of practice management systems, especially Emis Web. Familiarise yourself with how it works and be ready to discuss any relevant experience you have in healthcare administration.
✨Show Off Your Communication Skills
As a Care Navigator and Medical Receptionist, communication is key. Prepare examples of how you've effectively handled patient inquiries or resolved issues in the past. This will demonstrate your ability to provide excellent service.
✨Understand Confidentiality Regulations
Since compliance with confidentiality and data protection regulations is crucial, be prepared to discuss how you ensure patient information is kept secure. Brush up on GDPR principles and think of scenarios where you’ve upheld these standards.
✨Flexibility is Key
The role may require flexibility with opening hours, so be ready to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or worked outside of standard hours to meet team needs.
