Are you a night owl?
Do you thrive on delivering outstanding customer service?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND... much, much more!
What will I do?
You’ll manage the reception during the night, greeting guests upon arrival, administering check ins and check outs and ensuring all guest enquires/complaints are dealt with in a friendly and professional manner, always ensuring guest satisfaction throughout their stay.
Is this the role for me?
- Ability to work with minimumsupervision
- Passion for delivering exceptional guest service
- Courteous and pleasant attitudeConflict resolution experience
Ashford International Hotel & Spa is located in Ashford, Kent, not too far from London and is a 4*, 179-bedroom property. Our hotel has the Horizon restaurant and the Quench bar, and we offer afternoon tea as well as private dining and meetings & event spaces. The leisure facilities include a gym, pool, jacuzzi, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
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Night Receptionist in Ashford employer: Ashford International Hotel & Spa
At Ashford International Hotel & Spa, we pride ourselves on fostering a supportive and dynamic work environment where every team member is valued. Our commitment to employee growth is evident through comprehensive training programmes and opportunities to advance within The QHotels Collection, making it an ideal place for those passionate about hospitality. Located in the picturesque Kent countryside, our hotel offers a unique blend of professional development and a welcoming atmosphere that enhances both personal and career satisfaction.
Contact Details:
Ashford International Hotel & Spa Recruitment Team
