Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, manage bookings, and conduct gym inductions while ensuring cleanliness.
- Company: Join the vibrant team at Ashford International Hotel & Spa.
- Benefits: Free health club membership, discounts, training support, and free parking.
- Why this job: Be part of a dynamic environment and make a positive impact on guest experiences.
- Qualifications: Level 2 Personal Trainer/Fitness Instructor qualification preferred.
- Other info: Exciting career growth opportunities in a supportive and inclusive workplace.
The predicted salary is between 11 - 16 £ per hour.
Do you pride yourself on providing outstanding guest service?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
Welcome and greet guests, make health club bookings, support with membership sales and enquiries, carry out daily checks and conduct gym inductions for all new members and regular gym re-assessments as part of the health club retention strategy.
You’ll be required to support with the cleanliness of the health club and spa areas ensuring all public areas are kept to the highest standards of cleanliness.
Is this the role for me?
- Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent would be preferred
- Excellent customer service & communication skills
- Ability to work under pressure and multi-task
- Strong attention to detail
Spa Opening Times: Monday - Sunday, 9:00am - 18:30pm
Health Club Opening Times: Monday - Friday, 6:30am - 21:30pm | Saturday & Sunday, 8:00am - 20:00pm
Curious to find out more?
Ashford International Hotel & Spa is located in Ashford, Kent, not too far from London and is a 4*, 179-bedroom property. Our hotel has the Horizon restaurant and the Quench bar, and we offer afternoon tea as well as private dining and meetings & event spaces. The leisure facilities include a gym, pool, jacuzzi, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Health Club Team Member - Evenings and Weekends in Ashford employer: Ashford International Hotel & Spa
Contact Detail:
Ashford International Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Club Team Member - Evenings and Weekends in Ashford
✨Tip Number 1
Get to know the company! Research Ashford International Hotel & Spa and The QHotels Collection. Understanding their values and culture will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing outstanding guest service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be able to keep track of your application status easily. Don’t miss out on this opportunity!
We think you need these skills to ace Health Club Team Member - Evenings and Weekends in Ashford
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in providing outstanding guest service. We want to see how you’ve gone above and beyond for customers in the past, so share those stories!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and get straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Ashford International Hotel & Spa!
How to prepare for a job interview at Ashford International Hotel & Spa
✨Know Your Stuff
Make sure you’re familiar with the health club's services and facilities. Brush up on your knowledge about gym inductions, membership sales, and the importance of cleanliness in a health club setting. This will show that you’re genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since outstanding guest service is key for this role, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you handle difficult situations or complaints, as this will highlight your communication skills.
✨Demonstrate Your Passion for Fitness
If you have a Personal Trainer or Fitness Instructor qualification, be sure to mention it! Share your enthusiasm for fitness and how you can contribute to the health club’s retention strategy. This will help you stand out as someone who truly cares about the members' experience.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about training opportunities, team dynamics, or how they maintain high standards of cleanliness. It shows you’re engaged and serious about the role.