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- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant team at Ashford International Hotel & Spa.
- Benefits: Enjoy free health club membership, discounts, and professional training support.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Flexible hours to fit around your studies while gaining valuable experience.
- Qualifications: Passion for customer service and strong organisational skills required.
The predicted salary is between 20000 - 25000 £ per year.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do? You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Curious to find out more? Ashford International Hotel & Spa is located in Ashford, Kent, not too far from London and is a 4*, 179-bedroom property. Our hotel has the Horizon restaurant and the Quench bar, and we offer afternoon tea as well as private dining and meetings & event spaces. The leisure facilities include a gym, pool, jacuzzi, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Food & Beverage Team Member in Ashford employer: Ashford International Hotel & Spa
Contact Detail:
Ashford International Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member in Ashford
✨Tip Number 1
Get to know the company! Research The QHotels Collection and their values. When you show genuine interest in their mission and culture during your interview, it’ll really set you apart from the crowd.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your skills match the role. We want you to feel confident and ready to showcase your passion for guest service!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional. It shows that you care about the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace Food & Beverage Team Member in Ashford
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for delivering exceptional guest service right from the start. Use your application to highlight any relevant experiences or skills that showcase your love for creating great guest experiences.
Tailor Your Application: Make sure to customise your application to fit the Food & Beverage Team Member role. Mention specific skills like time management and customer service that align with what we're looking for, so we know you're a perfect match!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate for the role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Ashford International Hotel & Spa
✨Know Your Stuff
Familiarise yourself with the menu and any current promotions at the hotel. Being able to discuss specific dishes or drinks shows your enthusiasm and helps you stand out as a candidate who is genuinely interested in the role.
✨Show Off Your People Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a guest, as this will demonstrate your passion for creating great guest experiences.
✨Time Management is Key
Be ready to discuss how you manage your time effectively, especially in a busy environment. You might want to share strategies you use to prioritise tasks and stay organised during peak hours.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This could be about training opportunities or how the team ensures guest satisfaction. It shows you're engaged and serious about the position.