At a Glance
- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant team at Ashford International Hotel & Spa.
- Benefits: Enjoy free health club membership, discounts, and professional training support.
- Other info: Dynamic environment with opportunities for growth and development.
- Why this job: Flexible hours perfect for balancing work with school commitments.
- Qualifications: Passion for customer service and strong organisational skills.
The predicted salary is between 20000 - 25000 € per year.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do? You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Curious to find out more? Ashford International Hotel & Spa is located in Ashford, Kent, not too far from London and is a 4*, 179-bedroom property. Our hotel has the Horizon restaurant and the Quench bar, and we offer afternoon tea as well as private dining and meetings & event spaces. The leisure facilities include a gym, pool, jacuzzi, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Food & Beverage Team Member in Ashford employer: Ashford International - Events Operations
At Ashford International Hotel & Spa, we pride ourselves on being an excellent employer that values flexibility and personal growth. With a strong commitment to employee development, we offer comprehensive training opportunities, a supportive work culture, and a range of benefits including free health club membership and discounts across The QHotels Collection. Located in the picturesque Ashford, Kent, our hotel provides a vibrant environment where you can thrive while delivering exceptional guest experiences.
Contact Detail:
Ashford International - Events Operations Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Member in Ashford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The QHotels Collection. Understanding their values and what they offer can help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for guest service.
✨Tip Number 3
Show off your personality! When you’re chatting with the interviewer, let your enthusiasm for the role shine through. They want to see that you’re genuinely excited about delivering exceptional guest experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food & Beverage Team Member in Ashford
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for delivering exceptional guest experiences! In your application, share any relevant experiences or stories that highlight your customer service skills and passion for the hospitality industry.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your time management and organisational skills, and how you can thrive under pressure. This will show us that you’re a perfect fit for our Food & Beverage Team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great addition to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details about the role and our amazing perks right there!
How to prepare for a job interview at Ashford International - Events Operations
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at the hotel. Being able to discuss the menu confidently will impress your interviewers and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond for guests, as this is crucial for the role.
✨Demonstrate Time Management
Think of instances where you successfully managed multiple tasks under pressure. Discuss how you prioritised your responsibilities to ensure guest satisfaction, which is key in a fast-paced environment like hospitality.
✨Ask Thoughtful Questions
Prepare some questions about the hotel's culture, training opportunities, or team dynamics. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
