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- Tasks: Enforce parking regulations and assist with traffic management while engaging with the public.
- Company: Join Ashford Borough Council, a supportive team dedicated to community welfare.
- Benefits: Enjoy a competitive salary, generous leave, life insurance, and training opportunities.
- Why this job: Experience varied outdoor work, develop skills, and make a positive impact in your community.
- Qualifications: Must have a full clean Category B driving licence and be fit for outdoor patrols.
- Other info: Shadow an officer before applying to see if this role is right for you!
The predicted salary is between 29353 - 31986 £ per year.
Location: Ashford, Kent
Salary: From £29,353 to £31,986 pa (shift allowance included) depending on skills and experience
Job Type: Full time, Permanent
Working Hours: 37 Hours Per Week
Closing Date: 20th July 2025
Join our growing team in Parking Services - If you are fit, reliable and energetic, and enjoy the outdoor life and have the ability to deal tactfully with the public, we want to hear from you!
Primarily you will help in the important traffic management task of enforcing the councils waiting and parking restrictions by advising motorists and issuing Penalty Charge Notices. The work is varied, interesting and not what you would expect. You will be required to undertake other Enforcement tasks, evidence gathering for council departments.
It is a requirement of the job to have a full clean Category B driving licence. You must also be prepared to patrol on one of our electric bikes for which full training is provided. The post holder must maintain at all times a satisfactory report from the Disclosure and Barring Service.
Try before you apply: If you want to know more about the role and find out what we do, then please call Catherine Darlington, Parking Team Leader. We can arrange for you to come in and shadow one of our officers and meet other team members. This will provide you with a full understanding of what's required in this role.
Benefits: We offer a competitive remuneration package including:
- We offer an excellent salary linked pension scheme
- Generous annual leave
- Free life insurance
- Supportive relocation package
- Opportunities for training and development
Additional Information: Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide. We welcome applications from the Armed Forces Community.
Please click the APPLY button and you will be redirected to the council's website to complete your application.
Candidates with experience or relevant job titles of; Enforcement Officer, Civil Enforcement Officer, Senior Enforcement Officer, Traffic Officer, Parking Officer, Community Support Officer may also be considered for this role.
Civil Enforcement Officer employer: Ashford Borough Council
Contact Detail:
Ashford Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer
✨Tip Number 1
Before applying, take the opportunity to shadow a current Civil Enforcement Officer. This will give you valuable insights into the role and help you understand the day-to-day responsibilities, making you a more informed candidate.
✨Tip Number 2
Make sure to highlight any experience you have in dealing with the public or managing conflict. This role requires tact and communication skills, so demonstrating your ability to handle these situations can set you apart from other candidates.
✨Tip Number 3
Familiarise yourself with local traffic regulations and parking restrictions in Ashford. Showing that you have done your homework on the area will demonstrate your commitment and readiness for the role.
✨Tip Number 4
If you have a clean driving licence, be sure to mention it during your discussions. The job requires a full clean Category B driving licence, and emphasising this can strengthen your application.
We think you need these skills to ace Civil Enforcement Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Civil Enforcement Officer. Review the job description carefully and consider how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience, particularly in enforcement or public service roles. Emphasise your ability to deal tactfully with the public and any experience you have with traffic management or similar tasks.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the position and how your background makes you a suitable candidate. Mention your full clean Category B driving licence and willingness to use an electric bike.
Prepare for Potential Interviews: Think about possible interview questions related to conflict resolution, public interaction, and your understanding of parking regulations. Be ready to discuss scenarios where you've successfully managed difficult situations.
How to prepare for a job interview at Ashford Borough Council
✨Understand the Role
Make sure you have a clear understanding of what a Civil Enforcement Officer does. Familiarise yourself with traffic management, parking restrictions, and the responsibilities involved in issuing Penalty Charge Notices. This knowledge will help you answer questions confidently.
✨Showcase Your People Skills
As this role involves dealing with the public, it's crucial to demonstrate your ability to communicate effectively and tactfully. Prepare examples of how you've handled difficult situations or resolved conflicts in the past to showcase your interpersonal skills.
✨Highlight Your Physical Fitness
Since the job requires patrolling on electric bikes and being outdoors, be ready to discuss your fitness level and any relevant experiences. Mention any outdoor activities or sports you participate in that demonstrate your energy and reliability.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and the challenges faced by Civil Enforcement Officers. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
