Ashford Borough Council is seeking a proactive Housing Service assistant to be the first point of contact for tenants, leaseholders and internal stakeholders reporting repairs and maintenance issues. You will handle inquiries via phone, email and online channels, assess repair requests, arrange appointments and provide accurate updates to residents.
The role requires strong communication, listening and problem-solving skills, plus good IT literacy to maintain records.
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Resident Repairs Coordinator in Ashford employer: Ashford Borough Council
Ashford Borough Council is an excellent employer, offering a supportive work culture that values collaboration and community impact. With opportunities for professional growth and a commitment to employee well-being, this role as a Senior Homelessness Review Officer allows you to make a meaningful difference in the lives of those facing homelessness while enjoying the flexibility of hybrid working arrangements.
