Ashford Borough Council is seeking a customer service adviser to be the first point of contact for residents, businesses, and visitors. You will handle enquiries via telephone, in person, email, webchat and social channels to provide accurate information and a great experience.
You will work as part of a supportive team, using various IT systems and undertaking payments, applications and document verifications, with hybrid working to support life balance and development.
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Hybrid Multi-Channel Customer Service Advisor in Ashford employer: Ashford Borough Council
Ashford Borough Council is an excellent employer, offering a supportive work culture that values collaboration and community impact. With opportunities for professional growth and a commitment to employee well-being, this role as a Senior Homelessness Review Officer allows you to make a meaningful difference in the lives of those facing homelessness while enjoying the flexibility of hybrid working arrangements.
