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- Tasks: Lead operational performance improvements and ensure high-quality patient care at Ashford and St Peter's Hospitals.
- Company: Join a forward-thinking NHS Trust serving over 410,000 people with a diverse team of healthcare professionals.
- Benefits: Enjoy a competitive salary, excellent pension, on-site nurseries, cafes, and flexible working options.
- Why this job: Make a real impact in healthcare while fostering a high-performance culture and mentoring future leaders.
- Qualifications: Strong analytical and leadership skills, expertise in NHS standards, and excellent communication abilities required.
- Other info: Apply early as the job may close sooner than expected; explore career growth opportunities with us!
The predicted salary is between 55000 - 65000 £ per year.
Job Summary
Exciting Opportunity: Head of Operational Performance
Are you ready to take on a leadership role that will shape the future of healthcare? Join us as the Head of Operational Performance and drive high-quality, patient-centered care at Ashford and St Peter’s Hospitals. This pivotal role offers a unique opportunity to make a lasting impact on both patient outcomes and operational success.
Working closely with senior leaders and clinical teams, you’ll lead performance improvements, implement advanced data dashboards using tools like Power BI, and ensure the Trust meets critical national targets such as emergency care and cancer pathways. Your expertise will help keep services accessible, efficient, and innovative.
This hybrid role offers flexibility, with opportunities to work across both St Peter’s and Ashford sites. You’ll provide expert guidance on service improvement and capacity planning while collaborating with external partners, including NHS England and local commissioners. As a trusted advisor, you’ll mentor leaders and help foster a high-performance culture across the organisation.
Along with a competitive package, this role offers professional growth, leadership development, and the opportunity to work in a forward-thinking healthcare system that values diversity, teamwork, and continuous improvement.
If you’re passionate about operational leadership and service optimisation, apply today and take the next step in your career!
Main duties of the job
As the Head of Operational Performance, you will play a key role in ensuring Ashford and St Peter’s Hospitals meet performance targets, delivering high-quality, efficient care. Collaborating with senior leaders, clinical teams, and external partners, you’ll develop performance strategies that drive continuous improvement and support the Trust’s goals.
You’ll guide teams in service improvements, capacity planning, and performance monitoring, using tools like Power BI to deliver data insights for decision-making. By engaging with stakeholders, you’ll ensure services meet national and local standards and remain efficient and patient-focused.
Leading modernisation efforts, you’ll improve operational efficiency and foster a high-performance culture. Acting as a mentor and advisor, you’ll help leaders address challenges and maintain effective service delivery.
We seek a candidate with strong analytical and leadership skills to manage data, drive initiatives, and collaborate across teams. Expertise in NHS performance standards, excellent communication, and the ability to inspire others are essential.
If you have the skills, experience, and ambition to drive performance excellence, we invite you to apply and lead impactful change in healthcare services.
About Us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter’s, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts and in addition:
- Excellent pension scheme and annual leave entitlement
- On-site Nurseries
- On-site staff cafes
- On-site parking
- Support in career development
- Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please visit:
Date posted
28 February 2025
Pay scheme
Agenda for change
Band
Band 8b
Salary
£64,337 to £74,415 a year pa inc. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
323-SM2256-JN
Job locations
St. Peter’s Hospital, Chertsey, KT16 0PZ
Job Description
Job responsibilities
Please refer to the detailed job description and person specification. Including the information here is not possible due to the limitations of this website.
Responsibilities
Job description Job responsibilities
Please refer to the detailed job description and person specification. Including the information here is not possible due to the limitations of this website.
Person Specification
Essential
- Performance Management Expertise
- Data-Driven Decision Making
- Communication & Stakeholder Engagement
- Operational & Change Management
- Leadership & Strategic Vision
Desirable
- Advanced Technical Skills
- Project & Program Management Expertise
- Presentation and Stakeholder Influence
- Experience in Service Modernisation
- Knowledge of Healthcare Economics & Policy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Ashford & St. Peter’s Hospitals NHS Foundation Trust
Address
St. Peter’s Hospital, Chertsey, KT16 0PZ
Employer’s website
#J-18808-Ljbffr
Head of Operational Performance employer: Ashford and St. Peter's Hospitals NHS Foundation Trust
Contact Detail:
Ashford and St. Peter's Hospitals NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operational Performance
✨Tip Number 1
Familiarize yourself with the latest NHS performance standards and metrics. Understanding these will not only help you in interviews but also demonstrate your commitment to driving operational excellence in healthcare.
✨Tip Number 2
Network with current or former employees of Ashford and St Peter's Hospitals. They can provide valuable insights into the organizational culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Showcase your experience with data visualization tools like Power BI. Being able to discuss specific projects where you've used these tools to drive performance improvements will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your leadership style and how you've successfully mentored teams in the past. Highlighting your ability to inspire and foster a high-performance culture will resonate well with the hiring team.
We think you need these skills to ace Head of Operational Performance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and expertise in performance management. Use specific examples that demonstrate your ability to drive operational improvements and meet healthcare standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for operational leadership in healthcare. Discuss how your skills align with the role's requirements, particularly in data-driven decision-making and stakeholder engagement.
Highlight Relevant Experience: When detailing your work history, focus on roles where you led performance improvements or managed teams. Mention any experience with tools like Power BI and your understanding of NHS performance standards.
Showcase Your Vision: In your application, articulate your vision for enhancing operational performance in healthcare. Explain how you would approach service improvement and capacity planning to ensure high-quality patient care.
How to prepare for a job interview at Ashford and St. Peter's Hospitals NHS Foundation Trust
✨Showcase Your Leadership Skills
As a candidate for the Head of Operational Performance, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, particularly in healthcare settings, and be ready to discuss how you can inspire others to achieve high performance.
✨Highlight Data-Driven Decision Making
Since this role involves using tools like Power BI for performance monitoring, be prepared to discuss your experience with data analysis. Share specific instances where your data-driven insights led to improved operational outcomes or patient care.
✨Understand NHS Performance Standards
Familiarize yourself with the key performance targets relevant to the NHS, especially those related to emergency care and cancer pathways. Being able to articulate how you would ensure compliance with these standards will show your commitment to quality care.
✨Engage with Stakeholders
This position requires collaboration with various stakeholders, including clinical teams and external partners. Prepare to discuss your approach to stakeholder engagement and provide examples of how you've successfully navigated complex relationships in previous roles.
