At a Glance
- Tasks: Join our Colorectal Surgery Team as a Clinical Office Coordinator, handling appointments and administrative support.
- Company: Be part of Ashford and St. Peter's Hospitals NHS Foundation Trust, serving over 410,000 people.
- Benefits: Enjoy flexible working, professional development, and a supportive environment focused on staff wellbeing.
- Why this job: Make a real impact in healthcare while working with passionate professionals in a dynamic team.
- Qualifications: Strong admin skills and a great phone manner are essential; training provided for specific systems.
- Other info: This is a newly created role, perfect for those looking to grow in a proactive environment.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen for a Clinical Office Co-ordinator to join our busy Colorectal Surgery Team. This is a newly created post within a passionate and proactive team. The role involves general office duties, appointment bookings, and working closely with Consultants and their teams to provide excellent administrative support to our patients.
The Clinical Office Administrative Co-ordinator will be responsible for:
- Providing a comprehensive administrative service to the clinical office and staff.
- Organising workload with Consultants and Teams, coordinating with other Clinical Office Co-ordinators to ensure efficiency.
- Booking appointments across specialties and providing cross-cover when needed.
- Acting as a key contact for patients and collaborating closely with clinicians, specialist nurses, and other specialties.
- Working with the Patient Pathway Team to manage pathways and ensure clinic/theatre bookings adhere to the Trust\’s Access Policy.
- Using initiative to contribute positively to the organisation of work.
- Being capable of fulfilling the role of the Clinical Office Administrator when required.
Strong administration skills, an excellent telephone manner, enthusiasm, motivation, flexibility, and attention to detail are essential. Experience with Surrey Safe Care (Cerner), Evolve, and Dictate I.T. systems is desirable but not essential, as training will be provided.
Ashford and St. Peters Hospitals NHS Foundation Trust serves over 410,000 people across North-West Surrey, parts of Hounslow, and beyond. Our workforce of over 3,700 staff provides a wide range of health services across two hospital sites—Ashford, Surrey, and St Peter\’s, Chertsey, Surrey—as well as community clinics and healthcare facilities. Our vision is to be one of the best healthcare Trusts in the country. We are committed to staff health, wellbeing, professional development, benefits, and flexible working to support our workforce and enhance patient care.
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Clinical Office Coordinator, Colorectal employer: Ashford and St. Peter's Hospitals NHS Foundation Trust
Contact Detail:
Ashford and St. Peter's Hospitals NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Office Coordinator, Colorectal
✨Tip Number 1
Familiarise yourself with the specific administrative systems mentioned in the job description, like Surrey Safe Care and Evolve. Even if you haven't used them before, showing a willingness to learn and adapt can set you apart.
✨Tip Number 2
Highlight your organisational skills during any interactions. Since the role involves coordinating with various teams and managing appointments, demonstrating your ability to juggle multiple tasks effectively will be crucial.
✨Tip Number 3
Research the Colorectal Surgery Team and understand their work. Being knowledgeable about their procedures and challenges can help you engage more meaningfully during interviews and show your genuine interest in the role.
✨Tip Number 4
Prepare to discuss how you would handle patient interactions. Since you'll be a key contact for patients, showcasing your excellent telephone manner and empathy can make a strong impression on the hiring team.
We think you need these skills to ace Clinical Office Coordinator, Colorectal
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Clinical Office Coordinator position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or experiences that demonstrate your organisational skills, attention to detail, and ability to work in a team. Mention any specific experience with appointment bookings or patient interactions.
Showcase Your Skills: Make sure to include key skills mentioned in the job description, such as strong administration skills, excellent telephone manner, and flexibility. Use specific examples to illustrate how you have successfully applied these skills in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the organisation. Explain why you want to join the Colorectal Surgery Team and how you can contribute positively to their goals.
How to prepare for a job interview at Ashford and St. Peter's Hospitals NHS Foundation Trust
✨Show Your Organisational Skills
As a Clinical Office Coordinator, you'll need to juggle multiple tasks. Be prepared to discuss how you've successfully managed workloads in the past, perhaps by sharing specific examples of how you organised appointments or coordinated with teams.
✨Demonstrate Your Communication Skills
Since this role involves liaising with patients and healthcare professionals, it's crucial to showcase your excellent telephone manner and communication skills. Practice articulating your thoughts clearly and confidently during the interview.
✨Highlight Your Attention to Detail
Attention to detail is essential in this role. Be ready to provide examples of how you've ensured accuracy in your previous work, whether it was through meticulous record-keeping or double-checking appointment bookings.
✨Express Your Enthusiasm for the Role
The team is looking for someone passionate about providing excellent administrative support. Make sure to convey your enthusiasm for the position and the impact you hope to have on patient care and the overall efficiency of the team.