At a Glance
- Tasks: Assist Vets and Nurses, manage reception duties, and care for animals.
- Company: Join a leading veterinary practice dedicated to animal welfare.
- Benefits: Competitive salary, generous leave, staff discounts, and mental health support.
- Other info: Dynamic role with opportunities for growth in veterinary practice.
- Why this job: Make a real difference in the lives of pets and their owners.
- Qualifications: Strong communication skills and experience in animal care preferred.
The predicted salary is between 20800 - 25396 £ per year.
Are you passionate about making pets a priority? So are we! We are seeking an enthusiastic individual with a passion for animals to join our team working as Veterinary Receptionist / Patient Care Assistant at Ashfield Veterinary Surgery in Durham. This is a diverse role which offers a broad introduction to working in Veterinary practice. The role would suit someone looking to gain experience in a practice setting before embarking on a specific Veterinary qualification. This is a fixed term contract (9 months minimum), working full time (38 hours per week).
About the role:
- We are looking for someone to work between reception (to cover holidays and sickness) and a PCA (with the clinical team).
- Some of the duties will include:
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Answering emergency calls
- Covering the receptionist desk, including answering queries, booking appointments and taking payments
- Cleaning and maintaining public areas
What we’re looking for in our Veterinary Patient Care Assistant:
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Experience of animal care, including feeding, cleaning, and handling and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable
What we can offer you:
- Salary will UK National Minimum Wage £20,800 - £25,396
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
- Staff discount scheme on Veterinary bills and products
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders and more!
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click 'Apply Now'.
Patient Care Assistant/Receptionist in Stanley employer: Ashfield Veterinary Surgery (Durham)
At CVS Group plc, we pride ourselves on being a leading employer in the veterinary sector, offering a supportive and inclusive work environment in Durham. Our team members enjoy generous annual leave, a staff discount scheme, and access to mental health resources, all while working alongside passionate professionals dedicated to animal care. This role as a Patient Care Assistant/Receptionist not only provides valuable experience in veterinary practice but also fosters personal and professional growth within a community that celebrates diversity and teamwork.
Contact Details:
Ashfield Veterinary Surgery (Durham) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient Care Assistant/Receptionist in Stanley
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Ashfield Veterinary Surgery (Durham) for the Patient Care Assistant/Receptionist role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Patient Care Assistant/Receptionist in Stanley
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Ashfield Veterinary Surgery (Durham), it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Ashfield Veterinary Surgery (Durham), and how you can make a difference!
How to prepare for a job interview at Ashfield Veterinary Surgery (Durham)
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Ashfield Veterinary Surgery (Durham).
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Ashfield Veterinary Surgery (Durham) appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Ashfield Veterinary Surgery (Durham) supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
