Clinical Nurse Advisor

Basic Information

• Job ID: 22743

Description

• Project/Team/Department: Patient Solutions (PS)
• Reports to: Nurse Manager
• Direct Reports: None
• Location: Devon client offices and other meeting venues on occasions, expected to adopt the Company Remote Working Policy

Job Purpose/Overview:

• To provide a variety of patients and healthcare professionals with support including:

• Education to patients, carers and families
• Clinical support in homes or other establishments
• Audit, feedback and review of service offering
• To provide such other services as required from time to time

Duties & Responsibilities:

• Operational Excellence:

• To provide and deliver clinical aspects of care as set out in the SeOP of specified programmes
• To provide patient education and support to all patients, families and their carer/s referred to the service as required
• Assist in the provision of follow-up patient appointments if applicable
• To be pro-active and able to work under own initiative
• Maintain all equipment and materials that are provided as part of the service in accordance with company policies
• Undertake other tasks and assignments which may be required by the nurse manager or company as discussed and agreed
• Attend team meetings and conferences as required in order to keep up to date with plans, activities and developments and to exchange knowledge and experience within the team

• To communicate with and develop relationships with key health care professionals at all specified sites, whether hospital, home or other establishments who have opted in for the service
• To deliver on the Key performance indicators to include:

• To manage and report any adverse events and refer as per policy
• To complete specified documentation in receipt of the specified Service
• Complete all necessary administration in a timely and accurate manner as required, particularly in relation to activity reporting, information feedback and expenses

• Undertake Client and Inizio Engage training to include:

• Programme specific training
• Mandatory training incl. Safeguarding Level 3, BLS, anaphylaxis
• Product Quality Complaint (adverse event and product technical complaint) reporting
• All service documentation (controlled documentation)
• Continuing professional development (incl. NMC revalidation/NMBI)
• All Inizio Engage Clinical Standard Operating Procedures (SOPs) and Service Operating Procedures (SeOPs) and other applicable documentation

Requirements & Qualifications:

• Qualifications:

• Current NMC / NMBI registration
• Ideally educated to degree level or equivalent
• Essential – minimum 2 years post registration experience
• Desirable – post-reg qualification in therapy area

• Full UK/Irish Driving License
• Self-driven with a clear focus on high quality, accuracy and attention to detail
• Ability to work to regular and tight deadlines
• Computer literate with all Microsoft packages
• Excellent face-to-face, telephone, and written communication skills with stakeholders at all levels
• A commitment to excellent customer service
• Satisfactory enhanced DBS Disclosure or equivalent (Scotland and Northern Ireland)
• Satisfactory pre-employment medical checks

Key Competencies Required:

• Develops Capability & Talent: We empower everyone
• Drives Accountability: We do the right thing
• People & Organisational Leadership: We work as one
• Business & Financial Leadership: We rise to the challenge
• Customer Focus: We work as one
• Action Oriented: We do the right thing

Our Leadership Commitments:

Our Commitments are promises that our senior leaders are making about how we will behave; how we will interact with the people around us, and the kind of culture we want to work together to create:

Our Pledge: Inizio Engage UK is part of Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We strive to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.