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For Companies At a Glance
- Tasks: Act as a trusted partner to primary care customers, delivering tailored solutions for patient care.
- Company: Join a leading pharmaceutical organisation focused on respiratory therapy.
- Benefits: Competitive salary, career growth, and the chance to make a real impact.
- Why this job: Be the voice of the customer and drive sustainable business growth in healthcare.
- Qualifications: Sales experience, strong NHS knowledge, and excellent relationship-building skills.
- Other info: Dynamic field-based role with opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
Inizio Engage is recruiting an experienced Account Specialist to join a high-performing field team, working on behalf of a leading, values-driven pharmaceutical organisation within the respiratory therapy area. The successful candidate will be employed directly onto our client’s headcount. This is an exciting opportunity for a commercially driven professional to act as a trusted partner to primary care customers, delivering tailored solutions that improve patient care while driving sustainable business growth.
The Role
As an Account Specialist, you will act as the single point of contact for your customers, working in true partnership to understand local priorities and co-create solutions that meet both customer and organisational needs. You will be responsible for the effective promotion of a market-leading respiratory portfolio across Primary Care, aligned to the UK marketing strategy and locally developed account plans.
Key Customers
- GPs and GP Practices
- Practice-Based Nurses and Pharmacists
- Healthcare Assistants
- Primary Care Networks (PCNs) and Practice Clusters
- Other relevant local decision-makers
Key Responsibilities
- Act as the primary customer contact, connecting customers with internal functions such as education, medical support, value-added services and partnership opportunities
- Champion the Voice of the Customer, using insights and feedback to shape engagement and solutions
- Successfully promote the respiratory portfolio through high-quality, customer-centric interactions
- Develop and deliver robust account plans for PCNs, practice clusters and individual practices
- Build long-term customer partnerships, positioning the organisation as a respiratory partner of choice
- Deliver UK marketing strategies at a local level
- Pioneer a mix of digital and face-to-face engagement, using customer insights and technology to enhance impact
- Co-create solutions aligned to customer challenges, including service offerings, collaborative projects and medical education
- Tailor portfolio messaging to individual customer agendas
- Deliver against agreed KPIs including sales performance, customer satisfaction, NPS and project delivery
- Operate at all times in line with the ABPI Code of Practice, company policies and values
- Support wider organisational commitments to sustainability and responsible business practices
About You
You will be a confident, credible and motivated pharmaceutical professional with a strong understanding of the NHS and Primary Care environment. Essential experience and skills include:
- Proven track record of consistent sales delivery against targets
- Strong knowledge of NHS structures, priorities and decision-making
- Advanced selling, influencing and presentation skills
- Robust clinical and market understanding
- Experience of Key Account Management and business planning
- Ability to develop compelling business proposals and cases
- Excellent relationship-building skills across multiple stakeholder groups
- Strong analytical and critical reasoning skills, using data to drive customer planning
- High-quality in-call execution
- Confidence using digital tools and platforms
- Strong IT capability
- Full UK driving licence (with no more than 6 penalty points for new entrants)
- ABPI qualification (or working towards)
Key Competencies
- Account planning and project management
- Strategic and analytical thinking
- Sound decision-making
- High levels of empathy and customer focus
- Strong interpersonal skills at all levels
- Affinity for digital engagement
- High levels of disease and product knowledge
If this opportunity aligns with your experience and career goals, apply now to register your interest. A member of the Inizio Engage recruitment team will be in touch to discuss the role in more detail and answer any questions you may have. Please note: If you have not heard from a member of the recruitment team within 7 days, unfortunately your application has not been successful on this occasion. Thank you for your interest in Inizio Engage.
Account Specialist- Herefordshire & Worcestershire employer: Ashfield Healthcare
Contact Detail:
Ashfield Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Specialist- Herefordshire & Worcestershire
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharmaceutical industry, especially those who know about respiratory care. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their values and how they align with your experience. This will help you show them why you're the perfect fit for the Account Specialist role.
✨Tip Number 3
Practice your pitch! Be ready to discuss your sales achievements and how you've built relationships in previous roles. Use specific examples that highlight your skills in account management and customer engagement.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to make an impact in primary care.
We think you need these skills to ace Account Specialist- Herefordshire & Worcestershire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in the NHS and Primary Care. We want to see how your skills align with the role of an Account Specialist, so don’t hold back on showcasing your relevant achievements!
Showcase Your Sales Success: Since this role is all about driving sales, be sure to include specific examples of how you've met or exceeded targets in the past. We love numbers, so if you can quantify your success, do it! It’ll make your application stand out.
Demonstrate Relationship-Building Skills: As an Account Specialist, building long-term partnerships is key. Share stories that illustrate your ability to connect with various stakeholders, whether they’re GPs, nurses, or decision-makers. We want to see your interpersonal skills in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ashfield Healthcare
✨Know Your Stuff
Make sure you have a solid understanding of the respiratory therapy area and the NHS structure. Brush up on the latest trends and challenges in primary care, as this will show your potential employer that you're genuinely interested and knowledgeable about the field.
✨Tailor Your Approach
Before the interview, think about how you can align your skills and experiences with the specific needs of the role. Prepare examples of how you've successfully built customer relationships and delivered tailored solutions in previous positions, as this is key for an Account Specialist.
✨Practice Makes Perfect
Rehearse common interview questions related to account management and sales performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you highlight your achievements and how they relate to the job description.
✨Showcase Your Digital Savvy
Since the role involves using digital tools and platforms, be ready to discuss your experience with them. Share specific examples of how you've used technology to enhance customer engagement or improve sales outcomes, as this will demonstrate your adaptability and forward-thinking approach.