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For Companies At a Glance
- Tasks: Oversee lettings of Council homes and support a team to deliver excellent customer service.
- Company: Join Ashfield Council, a community-focused organisation making a real difference.
- Benefits: Competitive salary, permanent position, and the chance to impact local families.
- Why this job: Be part of a team that transforms lives and supports housing needs in your community.
- Qualifications: Experience in lettings and a passion for helping others is essential.
- Other info: Great opportunity for career growth and making a positive community impact.
Ashfield Council have an exciting opportunity for a Senior Lettings Officer to join the team based in Kirkby-In-Ashfield. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary of £35,412 - £38,220 per annum (pay award pending).
We are looking for a passionate and motivated person to join us in a new post of Senior Lettings Officer. Reporting to the Service Manager, you will be responsible for ensuring all vacant Council homes are let efficiently, in accordance with the Lettings Policy and relevant legislation and guidance.
You will provide oversight and supervision to a small team of Lettings Officers, ensuring the team provide a high-quality customer service. You will take an active role in advising officers on complex and high-profile cases, supporting them to deal with issues that are a barrier or obstacle to performance.
You will have experience of lettings, ideally in a social housing environment and a knowledge of wider housing and tenancy management would be advantageous. Most importantly, you must be enthusiastic and driven to succeed. The role is a challenging one but is a great opportunity to make a real difference to the lives of families in housing need and make a positive impact on the local community.
Closing date: 30th April 2026
Interviews: 7th / 8th April 2026
If you feel you have the necessary skills and abilities to join the team as our Senior Lettings Officer, click "apply" we'd be delighted to receive your application.
Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.
Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.
Senior Lettings Officer employer: Ashfield District Council
Contact Detail:
Ashfield District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lettings Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research Ashfield Council and understand their values and goals. Tailor your answers to show how your experience aligns with their mission, especially in lettings and customer service.
✨Tip Number 3
Showcase your passion! During interviews, share specific examples of how you've made a difference in previous roles. Highlight your enthusiasm for helping families in housing need – it’ll set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Lettings Officer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you're not just looking for any job, but that you're genuinely excited about making a difference in the community as our Senior Lettings Officer.
Tailor Your Experience: Make sure to highlight your relevant experience in lettings and social housing. We’re keen to see how your background aligns with the responsibilities of the role, so don’t hold back on showcasing your skills and achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand why you’re the perfect fit for the position. A well-structured application goes a long way!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click 'apply' and follow the prompts!
How to prepare for a job interview at Ashfield District Council
✨Know Your Lettings Policy
Make sure you’re well-versed in the Council's Lettings Policy and relevant legislation. Brush up on any recent changes or updates, as this will show your commitment and understanding of the role.
✨Showcase Your Leadership Skills
As a Senior Lettings Officer, you'll be supervising a team. Prepare examples of how you've successfully led teams in the past, especially in challenging situations. This will demonstrate your capability to manage and motivate others.
✨Prepare for Complex Scenarios
Expect questions about handling complex or high-profile cases. Think of specific instances where you’ve navigated tricky situations in lettings or housing management, and be ready to discuss your thought process and outcomes.
✨Demonstrate Your Passion
This role is all about making a difference in the community. Be prepared to talk about why you’re passionate about social housing and how you can contribute positively to the lives of families in need.