We have an exciting opportunity for a Senior Recovery Officer to join our Revenues and Benefits Service. We are looking for an enthusiastic, committed and self-motivated team player who can support and guide colleagues while delivering an excellent service.
In this role, you will be responsible for the collection of Council Tax, Business Rates, overpaid Housing Benefit and corporate sundry debts, in accordance with relevant legislation, local policies and service strategies. Excellent customer service and negotiation skills are essential, together with the ability to make sound decisions and work effectively as part of a team.
You will prepare cases for legal proceedings and represent the Council at the relevant courts in matters relating to the collection and enforcement of outstanding debts. You will also support colleagues with complex recovery and enforcement issues, helping to ensure that debts are recovered promptly and through the most appropriate course of action.
This is a challenging but rewarding role in which flexibility, sound judgement and the ability to adapt to changing service demands are essential. You will need to think confidently on your feet and make independent decisions. In return, we offer hybrid working, with the successful applicant joining a small, friendly and supportive team working both from home and at our Council Offices in Kirkby-in-Ashfield.
Previous experience of working in local government Revenues or in a recovery role is essential. Please read the job description carefully before applying.
A DBS check is required.
Closing date: 1 November 2026
Interview date: To be confirmed
#J-18808-Ljbffr
Senior Recovery Officer in Nottingham employer: Ashfield District Council
Ashfield District Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. With flexible hybrid working arrangements, employees can enjoy a healthy work-life balance while contributing to meaningful community initiatives. The council provides ample opportunities for growth within the public sector, making it an ideal place for those looking to make a positive impact in their local area.
