At a Glance
- Tasks: Provide licensing advice, process applications, and handle complaints in a dynamic environment.
- Company: Join the Council Offices in Kirkby-in-Ashfield, a supportive and collaborative workplace.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Enjoy a fast-paced role with a friendly team and excellent career prospects.
- Why this job: Make a positive impact in your community while developing valuable skills.
- Qualifications: Customer service experience and a willingness to learn are key.
The predicted salary is between 28598 - 31022 £ per year.
Salary & Hours: £28,598 - £31,022 per annum (pay award pending), 37 hours per week, Mon – Fri. Offer subject to basic DBS clearance.
Location: Based at the Council Offices in Kirkby-in-Ashfield, Nottinghamshire. The roles are hybrid. Ashfield is easily accessible from the A38 and M1, by bus and by train, with Mansfield and Nottingham just a short distance away.
Licensing Functions:
- Taxi Licensing
- Licensing Act 2003 (alcohol, entertainment, and late-night refreshment)
- Street Trading Consents
- Scrap Metal Dealers
- Charitable Collections
- Pavement Licences
- Gambling Act 2005
Ideal Candidate: We are looking for highly motivated individuals who are eager to work, enjoy working within a team, are willing to follow instructions and procedures, support colleagues, multi-task, think on their feet, spot problems and find solutions, and remain calm and have a sense of humour in a fast-paced environment.
Responsibilities: Your role will be to provide licensing-related advice via email, telephone, and occasionally face-to-face meetings with the general public, licence holders, and a wide range of stakeholders; and to review and process applications and issue licences. You will also handle complaints about licence holders, carry out vetting checks of applicants and existing licence holders, and assist your colleagues in the Licensing Team with the general day-to-day activities of the Service.
Qualifications & Experience: Knowledge of licensing legislation or experience of working in a regulatory role would be desirable. Experience in a busy customer service or administrative role would also be helpful. We value a willingness to be trained, to learn, to take advice, to work hard, and to be hungry to make a positive difference to your life and the lives of others.
Contact: For an informal discussion, please contact Julian Alison, Licensing Manager: 07989 531419.
Application Details: Closing date: 21 June 2026. Interviews: W/C 06 July 2026.
Licensing Technical Compliance Officer employer: Ashfield District Council
As a Licensing Technical Compliance Officer at the Council Offices in Kirkby-in-Ashfield, you will join a supportive and dynamic team dedicated to ensuring community safety and compliance. With a focus on employee growth, we offer training opportunities and a hybrid work model that promotes work-life balance, all within a location that is easily accessible from major transport links. Our inclusive work culture values collaboration, problem-solving, and a sense of humour, making it an excellent place for motivated individuals looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Licensing Technical Compliance Officer
✨Tip Number 1
Network like a pro! Reach out to people in the licensing field, especially those who work at the Council or similar organisations. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for the unexpected! In your interviews, be ready to think on your feet. They might throw some tricky scenarios your way, so practice problem-solving on the spot. Show them you can keep your cool and find solutions!
✨Tip Number 3
Show off your customer service skills! Since you'll be dealing with the public and licence holders, highlight any experience you have in busy customer-facing roles. Share examples of how you've handled complaints or tricky situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen and know where to find the right opportunities. Let’s get you that job!
We think you need these skills to ace Licensing Technical Compliance Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Licensing Technical Compliance Officer role. We want to see how you can bring value to our team!
Showcase Your Customer Service Skills:Since this role involves a lot of interaction with the public and stakeholders, let us know about your experience in customer service. Share specific examples where you've handled queries or complaints effectively.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ashfield District Council
✨Know Your Licensing Legislation
Brush up on the key licensing laws relevant to the role, like the Licensing Act 2003 and the Gambling Act 2005. Being able to discuss these confidently will show your understanding of the job and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully handled customer queries or complaints. This role involves a lot of interaction with the public, so demonstrating your ability to remain calm and professional under pressure is crucial.
✨Demonstrate Team Spirit
Since the ideal candidate enjoys working within a team, think of instances where you’ve collaborated effectively with colleagues. Highlighting your teamwork skills will resonate well with the interviewers, as they value a supportive work environment.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving abilities. Prepare scenarios where you identified issues and implemented solutions, especially in a fast-paced setting. This will showcase your ability to think on your feet, which is essential for this role.
