At a Glance
- Tasks: Manage properties, support tenancies, and engage with the community in Ashfield.
- Company: Join Ashfield District Council and make a difference in local housing.
- Benefits: Enjoy 30 days annual leave, hybrid working, and a solid pension scheme.
- Other info: Great team environment with opportunities for career development.
- Why this job: Be part of a rewarding role that positively impacts your community.
- Qualifications: Experience in social housing and strong communication skills are essential.
Ashfield District Council have an exciting opportunity for a Housing Officer to join the team based in Ashfield. You will join us on a full time, permanent basis (37 hours per week) and in return, you will receive a competitive salary of £32,061 - £34,433 per annum.
We are looking for three experienced Housing Officers to join our Housing Management Team, who provide an excellent tenancy and estate management service to our local community. As a Housing Officer, you will manage a local patch of properties in the Ashfield district. You will deal with all aspects of tenancy and estate management including providing advice and support to sustain tenancies, working in partnership with stakeholders, and taking enforcement action when necessary.
The role involves mainly working out on our estates in the district, visiting customers in their own home, and establishing good relationships across the community. You will be responsible for managing a varied caseload, as well as the preparation of legal documentation and attendance at Court.
You must be organised and able to manage and prioritise a diverse workload with competing demands, be flexible to respond to unplanned situations and possess the problem-solving skills needed to deal with issues at pace and with accuracy.
The ideal candidate will have:
- Experience of working in social housing (Council/Housing Association/Registered Social Housing) in a similar role.
- Up-to-date knowledge of housing practice and current social housing issues.
- Experience of working with the public and liaising with a range of stakeholders (voluntary/statutory and partner agencies).
- The ability to remain calm under pressure and to manage challenging situations.
- Experience of working within a team and proactively work towards joint targets.
- Excellent communication skills at all levels, excellent IT Skills and be proficient in professional letter writing.
This is a challenging but rewarding role that gives you an opportunity to work with a great team and positively impact the local community.
In addition, the benefits of the role also include:
- 30 days’ annual leave (rising to 35 after 5 years’ service) + bank holidays
- Access to the Local Government Pension Scheme
- Hybrid working
Previous applicants need not apply. Please ensure you demonstrate clearly how you meet the 6 requirements outlined above in your CV and separate supporting document. Applications will not be accepted without a supporting statement.
Closing date: 16 November 2025
Interviews: 26 November 2025
Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community. Why not click ‘apply’ today? Don’t miss out on this opportunity to develop your career as our Housing Officer.
Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.
Housing Officer in Kirkby in Ashfield employer: Ashfield District Council
Ashfield District Council is an excellent employer for those passionate about public health and environmental protection, offering a supportive work culture that prioritises employee growth through mentoring and professional development. Located in a vibrant community, the council provides meaningful opportunities to make a positive impact while enjoying a collaborative environment that values communication and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Kirkby in Ashfield
✨Tip Number 1
Get to know the company! Research Ashfield District Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former Housing Officers on LinkedIn or at local events. They can provide insider tips and might even give you a heads-up about the interview process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to tenancy management and stakeholder engagement. Role-play with a friend or use online resources to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about the role and ready to take the next step in your career with us.
We think you need these skills to ace Housing Officer in Kirkby in Ashfield
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience in social housing and any relevant roles you've had. We want to see how your background aligns with the Housing Officer position, so don’t hold back on those details!
Tailor Your Supporting Statement:Your supporting statement is key! Use it to clearly demonstrate how you meet the six requirements listed in the job description. We’re looking for specific examples that showcase your skills and experiences.
Keep It Professional:Since excellent communication skills are a must, ensure your CV and supporting documents are well-written and free of errors. We appreciate clarity and professionalism, so take the time to proofread before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for both you and us!
How to prepare for a job interview at Ashfield District Council
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing practices and current issues. Familiarise yourself with the specific challenges faced by Ashfield District Council and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Communication Skills
As a Housing Officer, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully managed relationships in the past, especially in challenging situations. This will demonstrate your ability to remain calm and professional under pressure.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've had to tackle complex issues quickly and accurately. Be ready to share these examples during the interview, highlighting your organisational skills and flexibility in responding to unplanned situations.
✨Prepare Your Supporting Statement
Don't forget to craft a compelling supporting statement that clearly outlines how you meet the six requirements mentioned in the job description. This is your chance to shine, so make it count and ensure it's tailored to the role!
