At a Glance
- Tasks: Lead income collection and recovery while providing money management advice.
- Company: Join a dynamic Housing Management Department focused on community impact.
- Benefits: Enjoy generous annual leave, agile working, and a Local Authority Pension.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real difference in tenants' lives through effective income management.
- Qualifications: Experience in social housing and strong project management skills required.
We have an exciting opportunity for an Income Manager to join our Housing Management Department. Reporting to the Assistant Director, the Income Manager will have direct responsibility for Income Collection/Recovery and Money Management Advice. They will also be responsible for IT/System Development, leaseholder queries and complaints for the department.
We are looking for someone with experience in the social housing sector with a track record of leading frontline services. You will have excellent project management and organisation skills, with the drive and ability to solve problems. To do this you will need to be a strong communicator, both internally and externally. You will be able to provide clear direction to your team and work with other departments and agencies to ensure our tenants are able to live in safe and good quality homes.
The role enjoys a generous level of annual leave, agile working, and a Local Authority Pension.
Income Manager employer: Ashfield District Council
Join our Housing Management Department as an Income Manager, where you will be part of a supportive and collaborative work culture dedicated to making a positive impact in the community. We offer generous annual leave, agile working options, and a Local Authority Pension, ensuring a healthy work-life balance while providing ample opportunities for professional growth and development within the social housing sector. Our commitment to employee well-being and teamwork makes us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Income Manager
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to income collection and recovery, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Show off your project management skills! Be ready to discuss specific examples of how you've led frontline services and solved problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference in the lives of our tenants.
We think you need these skills to ace Income Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Income Manager role. Highlight your experience in income collection and recovery, as well as any relevant project management skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the social housing sector and how your skills can help us improve our services. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Communication Skills:As a strong communicator, it’s essential to demonstrate this in your application. Use clear and concise language, and don’t shy away from sharing examples of how you’ve effectively communicated with teams or tenants in the past. We’re all about collaboration!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Ashfield District Council
✨Know Your Stuff
Make sure you brush up on your knowledge of the social housing sector. Understand the key challenges and trends, especially around income collection and recovery. This will show that you're not just interested in the role but also passionate about making a difference.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led frontline services in the past. Think about specific projects where you provided clear direction to your team and collaborated with other departments. This will demonstrate your ability to manage and inspire others effectively.
✨Communicate Clearly
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. You might want to prepare answers to common interview questions, focusing on how you can communicate complex ideas simply, both internally and externally.
✨Problem-Solving Mindset
Be ready to discuss how you've tackled challenges in previous roles. Think of specific examples where you identified a problem, developed a solution, and implemented it successfully. This will highlight your project management skills and your proactive approach to problem-solving.
