At a Glance
- Tasks: Assist customers with queries via phone, email, and social media in a fast-paced environment.
- Company: Join Ashfield District Council, a dynamic team focused on community service.
- Benefits: Enjoy a hybrid work model and gain valuable experience in customer service.
- Other info: Fixed term contract with opportunities for growth and learning.
- Why this job: Make a difference in your community while developing essential problem-solving skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24750 - 30250 £ per year.
Ashfield District Council is recruiting Corporate Customer Services Officers on a fixed term contract to join our team for two years to assist in dealing with additional demand due to nationwide initiatives such as simpler recycling.
The service is fast paced, handling over 160,000 interactions yearly by telephone, email, digital, social media and in our offices, so solving problems and queries quickly is essential.
This role operates on a hybrid basis with rota patterns.
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Hybrid Council Customer Services Specialist employer: Ashfield District Council
Ashfield District Council is an excellent employer for those passionate about public health and environmental protection, offering a supportive work culture that prioritises employee growth through mentoring and professional development. Located in a vibrant community, the council provides meaningful opportunities to make a positive impact while enjoying a collaborative environment that values communication and customer service.
