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- Tasks: Manage properties, enforce tenancy conditions, and build relationships with tenants.
- Company: Join Ashfield District Council, an award-winning team in social housing.
- Benefits: Enjoy competitive salary, generous leave, agile working, and a Local Authority Pension.
- Why this job: Make a real impact in the community while developing your career in a supportive environment.
- Qualifications: Experience in tenancy and estate management is essential; problem-solving skills are a must.
- Other info: Apply with a CV and supporting statement by 8th June 2025; interviews on 17th June 2025.
The predicted salary is between 31067 - 33366 £ per year.
Ashfield District Council have a great opportunity for a Housing Officer to join the team based in Mansfield. You will join us on a full time, permanent basis, and in return, you will receive a competitive salary of £31,067 - £33,366 per annum (pay award pending).
We are looking for an enthusiastic individual with tenancy and estate management experience to join our award winning, upper quartile performing, Housing Team. Experience of working in social housing and with tenants is essential.
As a Housing Officer, you will manage a patch of properties within the Ashfield area, dealing with all aspects of tenancy and estate management including enforcement of tenancy conditions. This role involves visiting customers in their own home, establishing good relationships, as well as the preparation of legal documentation and attendance at Court.
You must be organised and able to manage and prioritise a diverse workload with competing demands. You must be flexible to respond to unplanned situations and possess the problem-solving skills needed to deal with issues at pace and with accuracy.
The role enjoys a generous level of annual leave, agile working, and a Local Authority Pension.
Please be sure to attach a CV and a supporting statement (maximum 3 pages) to your application. Applications will not be accepted without a supporting statement.
Closing date: 8th June 2025
Interviews: 17th June 2025
Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.
Housing Officer in Mansfield, Nottinghamshire employer: Ashfield District Council
Contact Detail:
Ashfield District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Mansfield, Nottinghamshire
✨Tip Number 1
Familiarise yourself with the local housing policies and regulations in Nottinghamshire. Understanding the specific challenges and opportunities within the Ashfield area will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former Housing Officers in the area. They can provide valuable insights into the role and the team dynamics, which can be beneficial when discussing your fit for the position.
✨Tip Number 3
Prepare examples of how you've successfully managed tenancy issues or resolved conflicts in the past. Being able to share specific instances will showcase your problem-solving skills and experience effectively.
✨Tip Number 4
Demonstrate your organisational skills by outlining how you would manage a diverse workload. Consider creating a mock schedule or plan that reflects your ability to prioritise tasks and respond to unplanned situations.
We think you need these skills to ace Housing Officer in Mansfield, Nottinghamshire
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Housing Officer position. Tailor your application to highlight relevant experience in tenancy and estate management.
Craft a Strong Supporting Statement: Your supporting statement is crucial. Use it to demonstrate your experience in social housing, your problem-solving skills, and your ability to manage diverse workloads. Make sure to address how you meet the specific criteria mentioned in the job description.
Update Your CV: Ensure your CV is up-to-date and reflects your relevant experience. Highlight any previous roles in housing or customer service, and include specific achievements that showcase your skills in managing properties and working with tenants.
Proofread Your Application: Before submitting, proofread your CV and supporting statement for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential qualities for a Housing Officer.
How to prepare for a job interview at Ashfield District Council
✨Showcase Your Experience
Make sure to highlight your previous experience in tenancy and estate management. Be prepared to discuss specific examples of how you've successfully managed properties and dealt with tenants, as this will demonstrate your suitability for the role.
✨Demonstrate Problem-Solving Skills
Since the role requires quick thinking and problem-solving, think of scenarios where you've had to resolve issues effectively. Share these experiences during the interview to show that you can handle unplanned situations with ease.
✨Prepare for Legal Aspects
Familiarise yourself with the legal documentation and processes involved in tenancy enforcement. Being able to discuss these topics confidently will show that you understand the responsibilities of a Housing Officer.
✨Emphasise Relationship Building
The role involves establishing good relationships with customers, so be ready to talk about your interpersonal skills. Share examples of how you've built rapport with tenants or colleagues in the past, as this is crucial for success in this position.
